From Lead to Loyalty. Process First. Technology Second.

Rackspace Application Services for Salesforce CRM

Engage your customers from lead to loyalty by fully leveraging improved business processes and Salesforce technology. We take a Process First. Technology Second.® approach, building custom-engineered Salesforce solutions that can solve your unique business challenges and positively impact your bottom line.

As a Salesforce Platinum Partner with thousands of successful implementations and 500+ certifications, we have the expertise you need around Salesforce implementation, customization, integration with third-party applications, service and support.

Salesforce Platinum Partner

Our Approach

Process First. Technology Second.

Rather than starting with specific technology requirements, we focus on the business processes you’re trying to enhance and the results you’re looking to achieve. Then we define the best way to leverage technology to optimize those processes.

Process First. Technology Second. means you get a custom engineered solution designed to solve your unique business challenges and improve results.

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Business Process and Technology Engineers

We assign every client a full team of business process and technology engineers — each an expert in Salesforce and the many ways it can solve your business challenges. This team leverages everything Salesforce has to offer, so you get a complete business platform built to enhance processes across all your departments.

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Strategic Managed Services

Following the initial implementation, our team of experts can continue to provide ongoing services and support on a monthly basis, continually evolving and optimizing the Salesforce platform to meet your changing business requirements.

Your business will benefit from our full team making enhancements on an ongoing basis, while also having the flexibility to use and pay for only the level of resources you need at any given time.>

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Centers of Excellence

Leverage our centers of excellence to help your business succeed.

  • Salesforce CPQ
  • Field Service Lightning
  • Salesforce Marketing Cloud
  • Mulesoft
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"The ROI is impossible to calculate. We completely run our company on what Rackspace created in Salesforce for us. And it’s been phenomenal."

Brian Burke

VP of Finance, Club Champion

Our Services

Innovative Solutions for Complex Business Challenges

Unmatched Expertise

We’re a Salesforce Platinum Partner with 2,000+ projects completed and 1,300+ satisfied customers.

Full-Lifecycle Services

From implementing a new Salesforce ecosystem to modernizing existing systems, our specialists can guide you through every step.

Industry-Specific Knowledge

No matter your industry, we speak your language — across healthcare, manufacturing, financial services, retail, technology, government and non-profit organizations.

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