Shhh... We won't tell
Rackspace Hosting group companies respect your privacy and are committed to maintaining the privacy and confidentiality of the personal information we collect.
Our Privacy Notice and specific privacy notices describe how we handle the personal information we collect about you. Personal information could include, for example, your name and contact details that you provide when you:
When we need to provide your Personal Information to third parties, we will only share it to the extent reasonably necessary. We may also share your Personal Information as required or permitted by law and as described in our Privacy Notice.
Rackspace’s continued commitment to our contractual and legal obligations can be found in our Customer Data Processing Addendum.
Rackspace is committed to protecting your data. Our contractual and legal obligations are flowed down to our processors and subprocessors in our Supplier Data Processing Addendum.
To find out more about customers’ hosted data and privacy go to our Customer Data Security and Privacy page.
If you receive hosting or other services from one of our customers and have privacy-related questions about those services, please contact our customer directly.
If you would like to correct or update the information we hold about you, or revoke consent previously granted, please follow the instructions located in our Privacy Notice.
As a global company, there may be times when Rackspace may need to share personal data across its entities to support our customers and employees in the provision of services. The EU regulations on data protection (for example, the General Data Protection Regulation) require Rackspace to have in place an appropriate method to legitimise cross border transfer of personal data. In addition to self-certifying under the Privacy Shield , Rackspace has put in place an Intracompany Data Processing Agreement to allow the processing of personal data among its entities.
If you have questions or complaints about our privacy statement or practices, please contact us at email@example.com. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
If you have a privacy or data protection-related question about our services or the data that you host with us, please contact your Rackspace support team or service delivery manager.
If your questions relate to our Privacy Statement, please email email us.