From Lead to Loyalty. Process First. Technology Second.

Rackspace Application Services for Salesforce CRM

Salesforce offers its clients solutions to engage their customers from lead to loyalty.  Rackspace Technology helps you determine what you want to achieve with Salesforce and then designs and implements the solution to deliver your desired outcomes.

As a Salesforce Platinum Partner with thousands of successful implementations across many different industries and 500+ certifications, we’ll work closely with you to architect, design and build a solution that will deliver the outcomes you are seeking.

Salesforce Platinum Partner

Innovative Solutions for Complex Business Challenges

Unmatched Expertise

We’re a Salesforce Platinum Partner with 2,000+ projects completed and 1,300+ satisfied customers.

Full-Lifecycle Services

From implementing a new Salesforce ecosystem to modernizing existing systems, our specialists can guide you through every step.

Industry-Specific Knowledge

No matter your industry, we speak your language — across healthcare, manufacturing, financial services, retail, technology, government and non-profit organizations.

Re-Opening Your Workspaces with Salesforce Work.com

While remote working has helped businesses get through these difficult times, many are looking for a way to safely re-open their facilities.

Talk to Rackspace Technology about deploying Salesforce Work.com to help you re-open your business premises. Put our cross-industry experience to work for you.

Working with You

Partnering for Success

We have the expertise you need around Salesforce implementation, customization, integration with third-party applications, service and support. With the acquisition of RelationEdge, Rackspace Technology gained a team with almost a decade of experience implementing Salesforce with global scale. 

Using a Process First. Technology Second.® approach, we build custom-engineered Salesforce solutions that can solve your unique business challenges and positively impact your bottom line. With experts in every Salesforce product and industry, we help ensure our clients get longevity and the maximum results on their investment.

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What We Can Do For You

We will provide you with the solution you need — whether it’s top-of-funnel lead tracking, improving forecast accuracy, tracking customer issues, managing field agents or any other specific challenge you need to address.

We offer solutions based on these Salesforce products:

  • Work.com
  • Manufacturing Cloud
  • Sales Cloud
  • Service Cloud
  • Config, Price & Quote (CPQ)
  • Field Service Lightning (FSL)
  • Marketing Cloud
  • Pardot
  • Einstein Analytics
  • Community Cloud
  • MuleSoft integration
  • Platform Exchange
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Our People, Your Outcomes

We offer a range of professional and managed services to deliver your desired outcomes.

We assign every client a full team of business process and technology consultants — each an expert in Salesforce products and the many ways they can solve your business challenges. This team leverages everything Salesforce has to offer, so you will get a complete solution built to transform your business.

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Why Rackspace Technology

With 20+ years of migrating and managing customer applications, Rackspace Technology knows how to create true partnerships and become your trusted advisor across a spectrum of solutions — so you can be more agile, innovate faster and give your customers the best possible experience.

Whatever journey you’re on, Rackspace Technology has the experience and expertise to help you reach your milestones.

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"The ROI is impossible to calculate. We completely run our company on what Rackspace created in Salesforce for us. And it’s been phenomenal."

Brian Burke

VP of Finance, Club Champion

Our Services

Start your journey with Salesforce quickly and easily with our ready-to-go packages

Package Type Customer Situation
Discovery Workshops For customers needing assistance to scope requirements, budgets, solution options, or a high-level implementation program.
Baseline Solutions Pre-defined packages meeting a range of price points for varying levels of complexity, helping customers identify what they need quickly and get into production fast.
Custom Solutions For those complex situations where standard configurations and workflows won’t meet business needs, we offer fully customized solutions designed to fulfil target outcome(s).

Broad Industry Experience and Expertise

Manufacturing

Manufacturer streamlined business processes, provided actionable insights, and reduced risks of lost accounts.

Retail

Retailer accomplishes faster implementation by leveraging the Rackspace Technology team for integration, migration and configuration work.

Financial Services

Salesforce implementation gives essential visibility into the financial services business, driving more revenue.

Technology

Mobile technology firm successfully scales for growth - optimizing business processes and Salesforce automation. Creates operational efficiencies and scales the business for future growth.

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