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Amplify Microsoft Dynamics 365 with Rackspace Application Services

Unlock the power of intelligent CRM and ERP applications in the cloud through connected platforms across Office 365 applications and modern features that accelerate results.

Microsoft® Dynamics 365 helps you go beyond traditional CRM and ERP by applying intelligence to all of your data, empowering your employees to achieve more while transforming your products and services.

Rackspace Technology™ helps you get the most out of your Dynamics 365 solutions, so you can gain deeper insight into every area of your business — including sales, customer acquisition, customer service and back-end operations. We’ll integrate your applications into your existing systems, such as Office 365, to increase efficiency and provide your customers with the right data, in the right place, at the right time.

Let our certified experts take care of all your for Microsoft SaaS offerings, giving you a single point of contact for all your Dynamics 365 needs.

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Benefits

  • Build stronger relationships with customers, take actions based on insights and close sales faster and smarter by unifying your relationship data and gaining insights through artificial intelligence (AI).
  • Keep track of your accounts and contacts, nurture sales from lead to order and create sales collateral.
  • Create marketing lists and campaigns and track service cases associated with specific accounts or opportunities.
  • Stay supported with professional configuration, data migration, product and pricelist, Outlook integration and training.
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Related Resources:
Data Sheet
Rackspace Application Services for Microsoft Dynamics 365 Sales, Services and Marketing
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  • Turn prospects into business relationships through integrated marketing, multi-channel campaigns and event management.
  • Create multi-channel marketing campaigns using the drag-and-drop Customer Journey Designer and create leads from prospect submissions made on custom landing pages.
  • Prioritize leads with lead-scoring models using Marketing’s segmentation designer.
  • Design events, create agendas, manage speakers, sponsors and registration and improve event experiences with event management functionality.
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  • Enable omnichannel engagement, enhance agent experience and generate personalized, predictive customer engagements with Dynamics 365 Customer Service.
  • Deliver personalized service to your customers and empower your employees with unified technologies across case management, entitlements, service level agreements (SLAs) and knowledge bases.
  • Personalize customer service with visibility into customer timelines, account information and more.
  • Enhance your agent experience with Case Lifecycle Management to help steer representatives through a case.
  • Add on Customer Service Insights to generate actionable metrics from performance metrics, operational data and trends related to support issues.
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  • Streamline business processes, improve customer interactions and provide insight to make better decisions.
  • Increase visibility across the supply chain, help gain greater control over purchasing processes.
  • Improve resource planning with warehouse management, master planning, and manufacturing.
  • Organize and estimate projects, manage project scope, and schedule and manage resources and revenue.
  • Connect business operations such as procurement, inventory, and projects to your general ledger for improved financial visibility.
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Related Resources:
Data Sheet
Rackspace Application Services for Dynamics 365 Business Central
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Reinvent business productivity with Microsoft Dynamics 365 and Microsoft 365

Free E-book

This e-book explores how Dynamics 365 integrates with Microsoft 365 to connect business processes and personal productivity like never before, bringing insight and efficiency to your daily tasks.

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"Rackspace was always there to help us discover what’s out there for the business unit, help us do an assessment and put a framework around whether applications should be rehosted, re-factored or re-platformed.  We’re on a journey here.  With the experience that we’ve had with Rackspace, Mckesson is eager to foster that relationship and keep it going for the long run."
Vijay Thumma, Director of Cloud Services, McKesson See the case study

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Choose Your Option

Select from flexible options that meet your unique business needs.

Discovery Workshops

Get assistance with scoping your requirements, budget and solution options, providing you with a solution analysis.

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OnTrack Packages

Implement pre-defined packages with ongoing support options to help you get into production quickly and increase user adoption.

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Custom Solutions

For those complex situations where standard configurations won’t meet business needs, we offer fully customized solutions designed to meet your unique business needs.

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Ready to Get Started?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Our Approach

Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future.

Engagement

Consulting and Advisory Services

Tap into a team of cloud experts who will help you define the right strategy to get you where you want to be.
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Engagement

Professional Services

We’ll design and build a solution that ensures you’re getting the most out of your applications, so you can accelerate new opportunities for your business.
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Engagement

Managed Services

Let an expert team manage, operate and optimize the day-to-day elements of your cloud environment, keeping you ahead of what’s next.
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Engagement

Fanatical Experience™

We do what it takes to get the job done right — from first consultation to ongoing operations. We’re obsessed with your success, and we’ve got your back, every step of the way.
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Our Expertise

Explore our expert credentials and industry recognition.

3800+ Cloud and Technical Certifications Global
1500+ Microsoft Certifications

A trusted partnership

Since 2001, Rackspace Technology and Microsoft have worked together to cultivate a global relationship, focused on helping businesses make the most of Microsoft technologies.

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  • Expert MSP
  • Fastest-growing CSP
  • Five-time Hosting Partner of the Year
  • Microsoft-Certified Gold Partner in DevOps, Application Development and Application Integration
  • Microsoft-Certified Gold Partner in Messaging, Cloud Productivity, Collaboration & Content, Small and Midmarket Cloud Solutions
  • Azure Expert MSP designation for 2021

Power your advantage

Discover related technology platforms and solutions to help you achieve smarter business outcomes.

Platform
Microsoft 365

Find the right Microsoft 365 solutions for your specific business needs.

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Solution
Application Modernization

Get expert guidance that helps you realize the benefits of modern applications and improve return on investment.

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Solution
Customer Relationship Management

Maximize your CRM platform so you can better serve your customers and transform your business.

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Solution
SaaS Lifecycle Management

Optimization experts help you realize the full savings and business advantages of well-run SaaS applications.

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Related resources

Learn more about how we’re solving with Dynamics 365.

Data Sheet

Rackspace Application Services for Microsoft Dynamics 365 Sales

Learn More
Data Sheet

Rackspace Application Services for Dynamics 365 Business Central

Learn More
Ebook

Reinvent business productivity with Microsoft Dynamics 365 and Microsoft 365

Learn More

Ready to get started?

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