A Full-Service Salesforce Implementation Partner

Refocus your time and energy on connecting with your customers — while the experts at Rackspace handle your Salesforce implementation, integration, customization and ongoing management.

We’ll help you choose the right Salesforce tools and make the most of their capabilities, so you can achieve your business goals. Our team of Salesforce specialists will by your side, helping you connect with customers at every step of their journey, from lead to loyalty.

Maximize Your Salesforce Investment

Discovery & Assessment

We kick off every consulting project by engaging with your team to identify exactly what you’re looking to accomplish. Then, we develop requirements to address those needs. You can expect collaborative sessions with our team to identify, review and optimize business processes.

These discovery sessions guide our suggestions, define technology requirements and determine how Salesforce can help.

Design

Based on the information we’ve fleshed out in the discovery sessions, we’ll build a Salesforce architecture that aligns with your specific needs. Our design considerations include your processes within Salesforce, as well as internal, legacy or other third-party applications that need to be integrated.

Salesforce Customization

We’ll look at your current Salesforce instance, business process and user workflow to find the best ways to customize Salesforce for you.

Our goal is to transform your underperforming Salesforce instance into a valuable asset that enables your business process, engages your sales team and drives improvements to your bottom line.

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Salesforce Integration

Salesforce offers much more than CRM capabilities. All of the business solutions available through Salesforce.com — as well as the flexibility of the platform to connect data between internal and/or legacy systems and the 3000+ third-party applications available from the Salesforce AppExchange — add up to a CRM that can extend into virtually every area of your business.

Plus, you can integrate Salesforce into your other back office, ERP or home-grown systems. By developing on the Salesforce platform, you can eliminate buying and maintaining traditional development infrastructure — since application development takes place entirely on the web, with no hardware or software required.

We’ll work with you to turn Salesforce into a complete business platform to enhance all areas of your business. As an added benefit, we have partnerships with companies like Jitterbit, MuleSoft and Conga that we can leverage throughout this process.

Salesforce App Development

Our custom application development services range from simple Salesforce customizations to complex applications built from scratch. If you need more than out-of-the-box Salesforce functionality, allow our Salesforce Certified Developers to extend your Salesforce functionality with Visualforce and Apex.

Management and Optimization

Turn to our team of Salesforce specialists for ongoing services and support for your Salesforce solution — so you can make the most of your investment and maximize your results after implementation.

With the same quality and skill level we apply to implementations, we’ll take care of ongoing enhancements and integrations. Our team will also act as the administrators of your system — performing user management, updating security policies, analyzing data and more.

By turning to Rackspace for Salesforce managed services, you can avoid needing to find and hire an internal Salesforce Administrator. We’ll work with you to make sure your system stays up-to-date with your changing business needs, at a fraction of the cost of hiring your own around-the-clock admin support.

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“RelationEdge took the time to understand what makes us successful and revamped our Salesforce system to help reduce our sales cycle by 20% and reduce our installation cycle by 25%.”

Jeremy Johnson

Alliance Program Manager, Baker Electric Solar

Innovative Solutions for Complex Business Challenges

Unmatched Expertise

We’re a Salesforce Platinum Partner with 500+ certifications, 2000+ projects completed and 1,300 satisfied customers.

Full-Lifecycle Services

From implementing a new Salesforce ecosystem to modernizing existing systems, our specialists can guide you through every step.

Industry-Specific Knowledge

No matter your industry, we speak your language — across healthcare, manufacturing, financial services, retail, technology, government and non-profit organizations.

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