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MANAGED SERVICES FOR MICROSOFT SQL SERVER

Microsoft SQL Server Managed Services

Receive best-in-class service and support for Microsoft® SQL Server® from a team of Database Support Specialists. We currently host more than 10,000 servers running MS SQL and manage over 30,000 SQL instances. Let us show you how to improve operational efficiencies and performance, so you can get the most out of your investment.

Benefit from our deep expertise managing and supporting MS SQL as we provide:

  • Monitoring to ensure all critical services remain available
  • Security access administration, including passwords and schemas
  • Maintenance and proactive tuning for end user and application access
  • Point release upgrades and prerequisite patching as needed 

We back our managed services with industry-leading SLAs and support from experts — available globally 24x7x365 by phone, email or chat.

Rackspace Can Help

Technical Expertise

As a Microsoft Gold Partner and five-time Hosting Partner of the Year, we are recognized for our deep expertise managing Microsoft technologies and extensive experience supporting Microsoft customers and end users around the world.

Service Options

Our teams of Microsoft Certified Professionals can help architect, secure, manage and maintain MS SQL for you, whether it’s hosted on a dedicated server, private or public cloud.

24x7x365 Support

Around-the-clock assistance from a team of Microsoft experts who take proactive steps to minimize issues and resolve them quickly. Always-on support means we're available whenever you need us by phone, email or chat.

"Rackspace has been a long-time hosting partner that has demonstrated talent and expertise year after year. Rackspace has helped raise the bar in the design and deployment of customized, integrated Microsoft solutions--helping enterprises manage their Microsoft technologies in a public, private, hybrid or multi-cloud environment. Rackspace’s technical experts are deeply involved from assessment, initial design, to migration and ongoing management."

Mark Rice

Microsoft General Manager of Partner Development

Versions Supported

We provide the following basic services for the Web, Standard and Enterprise Editions of Microsoft SQL Server 2012, 2014 and 2016:

  • Installation
  • Basic troubleshooting
  • Standard maintenance plan
  • Optional live database backup agent
  • Convenient monthly licensing (utility pricing available with cloud hosting)
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Services Supported

All Rackspace customers running Microsoft SQL Server in a dedicated hosting environment receive the following:

  • Database Failover Clustering
  • Database Mirroring
  • Database Snapshots

All customers of Rackspace DBA Services running Microsoft SQL Server in a dedicated hosting environment may receive the following:

  • AlwaysOn Availability Groups
  • Transparent Database Encryption (TDE)
  • In-Memory Database

We also offer advanced design and architecture support through our DBA Services and end-to-end Big Data solutions.

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Additional Services

If you need more extensive support for Microsoft SQL Server, consider the Intensive service level to receive these additional services:

  • Initial assessment of environment
  • Best practices guidance
  • Performance monitoring and recommendations
  • Customized maintenance plans
  • Real-time troubleshooting

Whichever service level you choose, all of our services are backed 24x7x365 by support.

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