All Rackspace customers running SQL Server in a dedicated hosting environment receive Fanatical Support® service and the following SQL Server support:
- Installation
- Convenient monthly licensing—Utility pricing for SQL Server licensing is available in the Rackspace Cloud
- Optional live database backup agent
- Basic troubleshooting assistance
- Standard maintenance plan
Additional SQL Database Services
Customers looking for more extensive SQL support should consider the Intensive support level at Rackspace for these additional services:
- Initial environment assessment and performance recommendations
- Database performance monitoring
- Customized maintenance plans
- DBA consultation for performance improvement
- Real-time database troubleshooting
- Generally accepted database best practices recommendations
Rackspace also offers additional DBA services on a time and materials basis for those customers who need even more SQL expertise, such as database assessment and performance improvement services.
Supported Versions
- Microsoft SQL Server 2012
- Microsoft SQL Server 2014
- Microsoft SQL Server 2016
Supported Editions
- Web Edition
- Standard Edition
- Enterprise Edition
Supported Operating Systems
- Managed Microsoft Windows Server 2008 R2
- Managed Microsoft Windows Server 2012
- Microsoft Windows Server 2012 R2
Supported Services
- Support for Microsoft SQL Server Database Mirroring
- Support for Microsoft SQL Server Database Snapshots
- Support for Microsoft SQL Server Transparent Database Encryption (TDE)
- Support for Microsoft SQL Server AlwaysOn
- Support for Microsoft SQL Server In-Memory Database
- Advanced Design and Architecture support available from Rackspace DBA Services