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Domine a complexidade do Salesforce

Agência digital e parceira, com serviço completo de implementação do Salesforce

A RelationEdge®, uma empresa da Rackspace, ajuda empresas como a sua a implementar o Salesforce, oferecendo uma solução tecnológica com desenvolvimento personalizado, para aprimorar os processos empresariais, resolver os grandes desafios e melhorar os resultados de vendas da empresa. Nossa equipe de engenheiros de processos empresariais trabalha junto com você, para entender o que sua empresa está buscando e desenvolver um plano de implementação que permita realizar essas mudanças.

Ajudamos nossos clientes a envolver os clientes em todas as etapas do caminho, do surgimento da oportunidade à fidelização, aprimorando o processo empresarial, utilizando a tecnologia e integrando o marketing digital criativo. Nossa equipe de consultores em processos empresariais, especialistas em tecnologia e em marketing digital, trabalham junto com você para descobrir soluções inovadoras para os desafios empresariais mais complexos da sua empresa.

Veja mais informações sobre a RelationEdge.

Orientação especializada para transformar os processos da sua empresa

Discovery & Assessment

We kick off every consulting project by engaging with your team to identify exactly what you’re looking to accomplish. Then, we develop requirements to address those needs. You can expect collaborative sessions with our team to identify, review and optimize business processes.

These discovery sessions guide our suggestions, define technology requirements and determine how Salesforce can help.

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Design

Based on the information we’ve fleshed out in the discovery sessions, we’ll build a Salesforce architecture that aligns with your specific needs. Our design considerations include your processes within Salesforce, as well as internal, legacy or other third-party applications that need to be integrated.
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Salesforce Customization

We’ll look at your current Salesforce instance, business process and user workflow to find the best ways to customize Salesforce for you.

Our goal is to transform your underperforming Salesforce instance into a valuable asset that enables your business process, engages your sales team and drives improvements to your bottom line.

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Salesforce Integration

Salesforce offers much more than CRM capabilities. All of the business solutions available through Salesforce.com — as well as the flexibility of the platform to connect data between internal and/or legacy systems and the 3000+ third-party applications available from the Salesforce AppExchange — add up to a CRM that can extend into virtually every area of your business.

Plus, you can integrate Salesforce into your other back office, ERP or home-grown systems. By developing on the Salesforce platform, you can eliminate buying and maintaining traditional development infrastructure — since application development takes place entirely on the web, with no hardware or software required.

We’ll work with you to turn Salesforce into a complete business platform to enhance all areas of your business. As an added benefit, we have partnerships with companies like Jitterbit, MuleSoft and Conga that we can leverage throughout this process.

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Salesforce App Development

Our custom application development services range from simple Salesforce customizations to complex applications built from scratch. If you need more than out-of-the-box Salesforce functionality, allow our Salesforce Certified Developers to extend your Salesforce functionality with Visualforce and Apex.
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Management and Optimization

Turn to our team of Salesforce specialists for ongoing services and support for your Salesforce solution — so you can make the most of your investment and maximize your results after implementation.

With the same quality and skill level we apply to implementations, we’ll take care of ongoing enhancements and integrations. Our team will also act as the administrators of your system — performing user management, updating security policies, analyzing data and more.

By turning to Rackspace for Salesforce managed services, you can avoid needing to find and hire an internal Salesforce Administrator. We’ll work with you to make sure your system stays up-to-date with your changing business needs, at a fraction of the cost of hiring your own around-the-clock admin support.

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O conhecimento que estávamos procurando e que potencializamos com a Rackspace foi enorme.

Steve Reichgut

Diretor de engenharia e operações da web da Benefit Cosmetics

Soluções inovadoras para desafios empresariais complexos

O processo em primeiro lugar

Nossa mentalidade voltada para o processo em primeiro lugar garante uma solução em Salesforce que gere valor para a sua empresa.

Especialistas em tecnologia

Atribuímos a todos os clientes uma equipe completa de engenheiros de tecnologia e processos empresariais especializados no Salesforce e nas várias maneiras que ele oferece de resolver os seus desafios empresariais.

Criatividade

Empregando marketing e tecnologia, ajudamos a envolver os seus clientes durante todo o caminho, da oportunidade à fidelização

Rackspace Salesforce experts can guide you through your new implementation or modernization of your current system. We specialize on these Salesforce Products:

  • Sales Cloud
  • Marketing Cloud
  • Service Cloud 
  • Community Cloud
  • Field Service Lightning (FSL)
  • Configure, Price, Quote (CPQ)
  • Analytics
  • Integration
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