Managed Google Cloud Platform

Accelerate innovation and cost savings by shifting the intensive, day-to-day operations of Google Cloud Platform^™ to the Rackspace team of Google-certified specialists. We’ll work with you to identify the scope and criticality of your applications and determine the service level that best addresses your needs.

Aviator Features

Human Experts
Expert Cloud Engineers 24x7x365 hands-on incident response from GCP-certified experts backed by response-time SLAs System administration work, including monitoring, logging, patching, backups and system updates Creation and maintenance of a custom operations runbook designed specifically to meet your business objectives DevOps expertise and guidance in architecting, configuring and utilizing CI/CD processes and pipeline for code and infrastructure deployment Trusted advice and insight from senior engineers who have resolved hundreds of critical incidents across thousands of customer environments
Innovative Solutions Architects Detailed cloud designs and architectures mapped to customer business objectives Analysis of customer environment to identify potential gaps in moving to the cloud Ongoing optimization of cloud deployments for security, automation and cost Sophisticated architecture design that is sustainable, scalable and reliable
Dedicated Technical Account Managers (TAMs) Personal oversight of technical onboarding and initial environment deployment on GCP Ongoing business and technical assistance, including analyzing account metrics and conducting regular account reviews Identification and prioritization of recommendations that optimize for cost, security, utilization, inventory management and cloud best practices Seasoned Deployment Engineers Implementation of industry-leading deployment standards Collaboration with solutions architect to define architectures that meet business objectives Creation of automation and autonomous deployment including autoscaling Configuration of cloud networking and security standards
Seasoned Deployment Engineers Implementation of industry-leading deployment standards Collaboration with solutions architect to define architectures that meet business objectives Creation of automation and autonomous deployment including autoscaling Configuration of cloud networking and security standards

Aviator Features

Tooling & Automation
Management of GCP Projects Simplified management of GCP projects (e.g., dev, prod) Billing and monitoring tooling to improve cloud experience without replacing existing tools
Identity and Permissions Management Implementation of GCP IAM security best practices Management of default access policies across all GCP projects Single Rackspace login to manage multi-cloud environments
Monitoring and Alerting Preconfigured monitoring for comprehensive tracking, logging, and auditability for all GCP projects Automatic ticket generation based on specified thresholds and alerts SLA-based response times for default and custom alerts
Deployment Tools Infrastructure deployment tools and processes (e.g., Ansible) Shared private GitHub repo between customer and Rackspace Enforcement of configuration and version control to ensure scalable infrastructure operations Access to best-practice Google Deployment Manager (GDM) standards and templates that include opinionated network designs including VPC, multiple zones and subnet sizing

Aviator Features

Add-on Services
Professional Services Customer reliability engineering (CRE) Migration assistance as you move your applications and data to GCP Custom DevOps professional services Big data, IoT, application modernization and container services Rackspace managed services, including for digital, security and Pivotal Cloud Foundry

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