Government Public Cloud Hosting Services
Why Use Our Government Public Cloud Solution?
In 2017, Gartner positioned us as a Leader in the Magic Quadrant for Public Cloud MSPs based on our ability to successfully deliver high-quality managed services that help our customers maximize the capabilities of the cloud.
We were the first managed service provider to directly manage Microsoft® Azure® workloads, and we became an Azure Premier Partner in 2014.
We were the first partner to be accepted into the AWS Managed Service Provider Program, have earned AWS Public Sector Partner status and are one of four organizations to manage an AWS Center of Excellence.
Google Cloud Platform
We were the first premier managed services partner for the Google Cloud Platform (GCP) and were the first to provide Customer Reliability Engineering (CRE) support outside of Google’s walls.
Layer our suite of managed services on top of your government cloud or a public cloud solution such as Azure or AWS to help provide reliable uptime and performance for your government services.
Our standard and optional management services are backed by a team of certified professionals with two decades of successful federal experience, and include the following:
- System design and implementation
- Network and hardware configuration
- Performance monitoring and optimization
- Operating system maintenance and support
- Resource provisioning and load balancing
- Data backup, replication and recovery
- Customizable security and compliance assistance
To help you meet FedRAMP, FISMA and organization-specific security requirements, we provide end-to-end management and security from the network component layer — built to DISA Security Technical Implementation Guide (STIG) standards — through to the operating system. And with Rackspace managing at least 80% of the controls within your environment, you are better positioned to receive a federal authorization to operate (ATO).
Our government public cloud offering supports agency-specific security and FISMA/FedRAMP Moderate/High, CJIS, HIPAA, NIST SP 800-53, NIST SP 800-171 (“DFARS”) requirements.
In support of the FedRAMP / FISMA System Security Plan, we provide the following:
- Documentation and Audit Support
- Host-Based IDS
- Log Consolidation and Analysis
- Session Recording
- STIG and CIS Hardening (Firewalls / Switches / Servers)
- OS Licensing
- Real-Time Performance Monitoring
- OS Patching
- Multi-Factor Authentication
- Vulnerability Scanning and Remediation
- OS Administration
- File Integrity Monitoring
- Managed Backups
- Infrastructure Monitoring
- Managed Connectivity
- Network Intrusion Detection
- Network and Infrastructure Patching
- Compute and Storage
- Hardware Provisioning Administration
Rackspace Government Public Cloud Features
FedRAMP & FISMA Compliant
Our government cloud platform meets or exceeds federal requirements, and the operating system running on top of our infrastructure inherits this compliance.
We leverage AWS and Azure controls to provide annual audit support and audit-ready authorization at the operating system level of your virtual machines.
Monitoring & Reporting
We use both automated and standardized processes to provide monitoring, artifact creation and archiving. We also provide monthly reports.
We’ll maintain and support your virtual machines, plus provide advanced monitoring, managed security and governance for your government cloud solution.
We offer industry-leading guarantees related to network uptime, service availability and response times per mission-owner-negotiated SLAs.
Hybrid Cloud Connectivity
We can connect your government cloud to other clouds and create a true hybrid cloud environment using Amazon Direct Connect™ or Azure ExpressRoute®.