Technology solutions for retail

Build your brand and boost customer loyalty

To compete with new cloud-born businesses, traditional retailers must offer the same ease of service as their online counterparts — without sacrificing the in-person, white-glove service that gives them a competitive edge. But recreating the quality of an in-store experience, in an online or mobile environment, can be challenging.

Let our retail specialists help. With deep expertise in the world’s leading digital applications and back-end retail workloads, we can help with everything from migrations and scaling, to maximizing performance and security. Focus on creating an enhanced omni-channel experience that delights your customers, while we take care of the rest.

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Use cases

With our compliance assistance and proactive monitoring, detection and rapid threat remediation services, you can address the industry’s most stringent security and compliance standards, including GDPR and PCI DSS.

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As your business grows, so do your support needs. That's why we provide a range of services to support your IT environment. Whether you’re planning upgrades, platform migrations or new implementations — or have a busy season approaching — our private and public cloud teams can architect and manage a best-fit, scalable environment for you.

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Provide your customers with a consistent and scalable “always-on” digital experience. Our experts are here to help with every detail, including supply chain, ERP integration, cloud migration, scalability, uptime and performance.

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We can help you quickly implement the technologies that drive engaged customer experiences. Turn to us for guidance in digital experience platforms, containers, micro-services and multi-platform selling.

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Let our engineers and developers handle things like infrastructure and database management, while you prepare your applications for production and go to market faster.

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Gain customer insights and leverage data to drive your merchandising strategy through analyzing data from multiple sources such as POS systems, customer reviews and social media.

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Consolidate customer, product & supplier data in a single data platform on AWS, enabling accurate forecasting, inventory planning and consistent omni-channel customer experiences as well as operational efficiency in post-sales and returns management.

Data modernization

Create high-quality, real-time recommendations to personalize every touchpoint along the user journey leveraging Amazon Personalize. Predict more accurate business outcomes from planning product demand, resources and inventories to projecting financial outcomes with Amazon Forecast.

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Enhance post-purchase experiences through streamlined fulfillment with AI/ML powered solutions that optimize shipping and packaging. Draw insights on how to reduce shipping costs and damages through integrating with your existing ERP and additional data sources to determine which product classes to group and what package type to ship in.

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"Rackspace's agility and speed in implementing solutions made all the difference in their effectiveness in supporting our growth."

Michelle Pacynski, VP, Guest Facing Systems, Ulta Beauty See the Case Study

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