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Innovative Salesforce solutions for complex business challenges

Using a distinct Process First. Technology Second.® approach, we start by understanding your customer relationship management challenges and developing a solution that delivers your desired outcomes.

Salesforce solutions give you a 360-degree view of your customer and provide deep insights into all areas of your business. The full extent of platform capabilities can be transformative to your business, but implementation, enhancements and ongoing support can be challenging.

As a full-service Salesforce implementation partner, you can focus on your business while we do the heavy lifting. Our team has implemented thousands of Salesforce projects and can solve whatever you are up against.  Whether you need help with small enhancements or complex customizations, Salesforce integrations, Lightning upgrades or new projects, our team of experts are here to help.

We’ll work with you to identify the solution that fits you best and will yield the maximum benefit for your organization. Once your project is complete, our experts can act as an extension of your team to help you make the most of your Salesforce investment and maximize business results.

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Features

What we can do for you

We provide you with the solution you need — whether it’s top-of-funnel lead tracking, improving forecast accuracy, tracking customer issues, managing field agents or any other specific challenge you need to address. We offer solutions based on these Salesforce products:

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Pardot
  • Revenue Cloud (Formerly CPQ)
  • Field Service Lightning (FSL)
  • Manufacturing Cloud
  • Work.com
  • Tableau CRM (Formerly Einstein Analytics)
  • Experience Cloud (Formerly Community Cloud)
  • MuleSoft integration
  • Platform Exchange

Leverage our expertise to achieve your business goals

Our specialists will review your current business processes and the challenges you’re looking to solve, and then work with you to define specific requirements and implement a solution for your needs. Services include:

  • Discovery and assessment
  • Design
  • Customization
  • Configuration of reporting and dashboards
  • Integration

Align your business processes

We’ll transform your current Salesforce solution into a valuable asset that not only improves your business processes but engages your sales team and drives bottom-line results. Services include:

  • Business process review
  • Application building
  • UI/UX design
  • Integration
  • Custom development
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Boost results and enhance productivity

We can integrate your Salesforce with internal systems and third-party applications to gain deeper insight into every area of your business, including sales, marketing, client services and back-end operations. Services include:

  • Application integration
  • Integration and API management assessment
  • Mulesoft-certified services
Related Resources:
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Accelerate Revenue by Building a Future-Proof Integration Strategy
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Maximize your Salesforce Investment

Not only is your business constantly evolving, but so are the capabilities of the Salesforce platform. Our Managed Services team helps you prepare for product updates and releases, adapt to changing business needs and roadmap for the future. Services include:

  • Strategy and planning
  • Administration and maintenance
  • Configuration and customization
  • Health checks and quarterly business reviews
  • Agile project management
  • User adoption and training
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How Can Your Organization Use Salesforce to Its Full Capacity?
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How is your Salesforce instance performing?

Get a free Salesforce checkup

Our experienced Salesforce consultants will evaluate the overall health of your instance and then provide you a customized report with their findings and recommendations.

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"The ROI is impossible to calculate. We completely run our company on what Rackspace Technology created in Salesforce for us. And it’s been phenomenal."
Brian Burke, VP of Finance, Club Champion See the Case Study

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Solutions to meet your needs

Select from flexible options that meet your unique business needs.

Discovery workshops

Get assistance scoping your requirements, budgets, solution options or high-level implementation program.

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Quick Start solutions

Our Quick Start solutions are ideal if you need to get started quickly and just need the basics, without any customization.

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  • Available for Sales Cloud, Service Cloud, Experience Cloud (Formerly Community Cloud), Manufacturing Cloud and Work.com

Baseline solutions

Implement pre-defined packages meeting a range of price points for varying levels of complexity, helping identify what you need and get into production fast.

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  • Available for Sales Cloud, Service Cloud, Revenue Cloud (Formerly CPQ) and Field Service Lightning (FSL)

Custom solutions

For those complex situations where standard configurations and workflows won’t meet business needs, we offer fully customized solutions designed to fulfill target outcomes.

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Ready to Start the Conversation?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Our Approach

Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future.

Engagement

Consulting and Advisory Services

Tap into a team of cloud experts who will help you define the right strategy to get you where you want to be.
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Engagement

Professional Services

We’ll design and build a solution that ensures you’re getting the most out of your applications, so you can accelerate new opportunities for your business.
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Engagement

Managed Services

Let an expert team manage, operate and optimize the day-to-day elements of your cloud environment, keeping you ahead of what’s next.
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Engagement

Fanatical Experience™

We do what it takes to get the job done right — from first consultation to ongoing operations. We’re obsessed with your success, and we’ve got your back, every step of the way.
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Our Expertise

Explore our expert credentials and industry recognition.

600+ Salesforce Certifications
1400+ Salesforce customers
2800+ Salesforce customer engagements

A trusted partnership

Choose a CRM implementation partner that continues to grow and adapt with you, helping you stand out from the rest. Rackspace Technology has been a trusted Salesforce partner since 2013 and our full team of certified experts is ready to meet you at any stage of your Salesforce journey.

Salesforce

  • Salesforce Platinum Partner
  • MuleSoft certified

Power your advantage

Discover related technology platforms and solutions to help you achieve smarter business outcomes.

Solution
Customer Relationship Management

Maximize your CRM platform so you can better serve your customers and transform your business.

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Solution
Application Modernization

Get expert guidance that helps you realize the benefits of modern applications and improve return on investment.

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Solution
Application Management and Operations

Optimize your environment with expert administration, management and configuration so you can focus on staying ahead of the curve.

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Solution
SaaS Lifecycle Management

Optimization experts help you realize the full savings and business advantages of well-run SaaS applications.

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Solution
Application Security

Protect web applications against data breaches, bolster security and performance, and build better experiences for your end users.

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Related resources

Learn more about how we’re solving with Salesforce.

eBook

Successfully Integrating Your Marketing Automation and Your CRM

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White Paper

Accelerate Revenue by Building a Future-Proof Integration Strategy

Learn More

Ready to get started?

Fill out the form to be connected to one of our experts.

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