Rackspace Elastic Engineering

Gain high-value, high-impact access to cloud expertise at a fraction of the cost of traditional professional services.

Evolve your cloud with a new support model

Rackspace Elastic Engineering delivers on-demand access to highly skilled cloud engineers and architects to help you build, migrate, manage and optimize live public cloud production environments.

Delivered as a recurring monthly service with no commitments, flexible throughput and predictable cost, Elastic Engineering augments the capabilities of your in-house team with a team of Rackspace Technology experts who work alongside you.

 

Engage with Elastic Engineering services for help with:

Public cloud migrations

AWS, Google and Microsoft Azure

Infrastructure build-outs

Infrastructure as Code templates

DevOps & automation

CI/CD pipelines & automated deployments

Performance management

Load testing & infrastructure optimization

Application operations

Build, release & go-live support

Security management

Security tools & services

Disaster recovery planning

Implementing & testing DR environments

Cost optimization

Tagging, billing reviews, usage & RIs

Key benefits

Elastic Engineering pods can assist with migrations, architecture design and deployment, the development of automation and CI/CD pipelines, and improving security and reliability for your applications — all without the constraints of a fixed scope of management.

Cloud

We deliver outcomes. Working alongside your team, we’ll help you develop a long-range plan that maps to your business goals and your milestones for your modern cloud evolution. We break down these goals into weekly sprints delivered alongside your team.

Bullseye

Our Elastic Engineering pod works alongside your internal team in an agile, sprint-based model to move your cloud initiatives forward. Your team can leverage our collective expertise to learn-while-doing, adhering to best practices and absorbing knowledge from a wide range of cloud projects.

Working together
  • Diversified expertise: Architects, engineers and technical account managers work together as a unit.
  • Consistent team structure: Each pod is a group of cloud experts who have worked together across multiple clients and projects.
  • Shared knowledge and resources: We create and share resources, platform tools and frameworks across all of our elastic engineering pods, so every customer benefits from our collective knowledge.
Consistency

Gain fractional access to your pod via straightforward hours-based tiers that can scale up and down monthly. Rackspace Elastic Engineering is a cost-effective route to access the high-value and high-impact cloud expertise your business needs to operate in the modern cloud, which traditionally was only available through narrowly defined professional services engagements.

Hours-based pricing

Advanced monitoring & resolution:

We monitor your cloud environment to help ensure it performs as expected. We also configure alerts to raise tickets to our 24x7x365 team of engineers, who will apply their expertise and customized runbooks to resolve any issues.

  • Cloud native monitoring for AWS CloudWatch, Azure Monitor and Google Cloud
  • Automated remediation
  • 24x7x365 monitoring operations support
  • Customized runbooks
  • Continuous optimization

 

VM management:

This services supports your traditional operations to keep your environment secure and robust as you transform to cloud native.

  • Multi-platform: Manage resources in one place, using one tool
  • Per-VM pricing: Decrease costs as you evolve and transform
  • Operational support: 24x7x365 patching support
Additional Services
Buyatab logo
“The Rackspace Technology team worked as true partners with Buyatab and became a part of our team. When we didn’t have project management resources to dedicate to the migration, Rackspace Technology provided one who drove the team in a smart and effective way.”
Chris Falk, Chief Technology Officer, Buyatab See the case study

See more case studies

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What is an Elastic Engineering pod?

An Elastic Engineering pod brings together experts from the full spectrum of cloud disciplines to give you quick access to help with any cloud project. Your pod will include nine cloud experts who work closely with your teams to build deep understanding of your needs and goals.

  • Engagement manager (1): Acts as Scrum Master and assists your team in planning, coordinating, timeframes, executing, daily standups and sprint-reviews
  • Lead cloud architect (1): Works closely alongside your engagement manager to own the technical management and overall performance of the team of engineers
  • Cloud architect (1): Converts customer requirements into the architecture and design, and is responsible for code/quality reviews and hands-on implementation
  • Senior cloud engineers (3): Contributes specialized technical expertise in the context of larger solutions and focuses on the technical components of the overall solution, while following best practices
  • Cloud engineers (3): Hands-on DevOps engineers skilled in writing automation scripts across cloud infrastructures
Rackspace Elastic Engineering Pod

Ready to Start the Conversation?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Decades of expertise matched with thousands of experts

Expert guidance so you can maximize the benefits of modern cloud.

3,200+ certified technical experts
10,000+ total technical certifications
25 years of managed services delivery
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