We are currently working to make all mailboxes available.

Once your mailbox is available for download, you will be able to access it through your customer portal. Mailboxes are being made available for download through an automated queue, which will take several weeks to complete for all users.

Please ensure your contact information is up to date, so Rackspace can contact you when your mailbox is ready for download. Please also continue to check the portal daily for any updates.

two people standing holding an ipad
A path to recovery

A Path To Recovery

We understand how important data recovery is to our customers.

We want to provide information on what Rackspace has been doing behind the scenes to prepare for a safe and efficient email data recovery process.

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Our award-winning Fanatical Support® team is always available!

Call or chat with your dedicated support team at anytime.