Your Applications. Our Expertise.

Rackspace Application Services: Expertise, Performance Insights, Operational Support

Rackspace Application Services delivers Fanatical Support® and expertise for your applications, including custom Java and .NET, as well as Oracle® Commerce, Sitecore® Experience Platform (XP), Sitecore® Experience Commerce, Adobe® Experience Manager and SAP® Hybris®. With aggressive SLAs and our highest level of application-specific expertise, you can focus on your business outcomes while we optimize the customer experience.

Speed Time to Market

Don’t let the deployment of a new application or software version slow you down.

Boost Performance & Reliability

Get the most out of your applications with proven best practices, application insights and an available 100% Production Platform Uptime Guarantee.*

Drive Cost Efficiency

Minimize the costs associated with finding, hiring, training and retaining your own team of application experts.

Focus your Resources

Focus less on the daily management of your application environment and more on your business priorities.

RAS Application Operations

RAS Application Operations is available in two options, depending on the application you are running:

Application Operations

Access to application experts who help you architect, optimize and monitor your applications for the highest levels of performance and insight. Available for custom Java and .NET applications.

Application Operations for Digital Apps

Access to architects and engineers with leading ecommerce and web content application experience and expertise. Available for customers running SAP Hybris Commerce, Oracle Commerce, Adobe Experience Manager, Sitecore® Experience Platform (XP), or Sitecore® Experience Commerce.

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Features

Deep Expertise

Our experts have more than 250 years of combined experience across .Net, Java, Oracle Commerce, SAP Hybris Commerce, Sitecore and Adobe Experience Manager applications.

24x7x365 Fanatical Support

You can rest assured that our experts are available around the clock.

Business Insight

Access and understand data that impacts your business and brand.

Application Monitoring

We provide and configure application monitoring tools for insight into your applications’ performance.

Flexible Options

You can choose from 10, 20 or 40 hours of support per month, helping you plan and minimize costs and resource usage.

100% Production Platform Uptime Guarantee Available

We offer one of the most aggressive SLAs in the industry because we understand that downtime and latency directly affect your revenue, customer loyalty and business operations.

"Since the migration, Mazda’s sites have performed better, and the support our team is receiving is unparalleled."

Jim DiMarzio

CIO, Mazda North American Operations

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