About Rackspace Technology
Creating an advantage through the integration and optimization of cloud technologies
Hybrid multicloud solutions including applications, data, security and AI across every industry.
Who we are
Rackspace Technology is your trusted partner in cloud solutions, offering comprehensive management and support services across private, hybrid and hyperscale public cloud platforms. We’re committed to designing and delivering effective cloud strategies along with the application, data, security and AI solutions that empower your business.
What we do
We're more than cloud technology experts; we're the architects of your business advantage. From hybrid and multicloud solutions to AI integration, we here to optimize your operations today with future-ready, end-to-end services and solutions.
Taking a cloud-smart approach to workload placement
We deliver service and support for application, data, security and AI solutions across private, hybrid and all of the hyperscale public clouds. That makes it easier to place your workload in the cloud best suited for it, without the need for extensive hiring or upskilling of teams to manage your cloud infrastructure.
Our approach to service delivery:
- Advise: We provide expert guidance and strategic planning to help you make informed decisions about your cloud solutions and IT needs.
- Transform: We assist in modernizing and migrating your IT infrastructure and applications to the cloud environments that improve agility and efficiency.
- Manage: We offer ongoing management and support for cloud infrastructures, helping to ensure that your systems are up to date and running securely.
- Optimize: We continuously analyze and improve the performance and cost-efficiency of your cloud deployments to ensure that they meet evolving business requirements.
We put technology to work driving the outcomes you need.
While technology is increasingly complicated, our mission is very straightforward and clear: We strive every day to embrace technology, empower customers and deliver the future.
- Embrace technology: We develop and explore new technologies while mastering those most important to our customers.
- Empower customers: We help customers achieve their business goals by working with them every step of the way.
- Deliver the future: We prepare our customers for the future faster than they can do it themselves.
We serve customers in more than 120 countries, including more than half of the Fortune 100. And with cutting-edge, interconnected data centers strategically located in the world’s most influential technical and financial markets, we provide our customers with the global reach, scale and organizational agility they need, wherever they are and whenever they need it.
- 5,800+ employees
- 39 data centers
- Two security operations centers
Let our expertise power your advantage.
- Niche Player in the Gartner Magic Quadrant and Critical Capabilities for Public Cloud IT Transformation Services, 2023
- 2023 ISG Provider Lens Leader in Multi Public Cloud — Solutions and Services Report
- 2023 ISG Provider Lens Leader in AWS Ecosystem Partners Report
- 2023 ISG Provider Lens Leader in Cybersecurity — Solutions and Services Report
- 2023 ISG Provider Lens Leader in Microsoft Partner Ecosystem Report
- 2023 ISG Provider Lens Leader in Next-Gen Private/Hybrid Cloud — Data Center Services & Solutions
- 2023 ISG Provider Lens Leader in Google Cloud Partner Ecosystem Report
- Positioned as a Contender, The Forrester Wave™: Multicloud Managed Services Providers, 2023
- Major Player IDC MarketScape Worldwide Managed Public Cloud Services 2023
- Major Player in IDC MarketScape: Canadian Managed Multicloud Services 2024
We’ve built a thriving culture built on employee satisfaction. Rackspace Technology is consistently recognized as a great place to work.
- #1 on the Top 100 Global Inspiring Workplaces list
- Achievers 50 Most Engaged Workplaces
- Best Workplaces for Women in Mexico
- Best Place to Work for Latinas in the U.S.
- Best Place to Work for LGBTQ+ Equality
- Great Place to Work certified in Mexico
Decades of expertise matched with thousands of experts
Expert guidance so you can maximize the benefits of modern cloud.
Our history
Leading customers to success for 25 years
Back when Rackspace Technology launched in 1998, hundreds of IT hosting companies were providing access to single-tenant servers over the internet. What those hosting companies didn’t provide, however, was customer service. Most wouldn’t even answer the phone.
By contrast, we were a small player looking for a way to differentiate ourselves by providing better service than the big telecom companies and other competitors could. So, we hired smart people who were deeply committed to our cause and began providing end-to-end services branded as Fanatical Support®. We developed specialized expertise in technologies such as Linux and Windows and network security. We created the managed hosting industry. And as more and more customers recommended us, we quickly came to lead that industry.
Fast-forward to 2006, when Amazon launched the first big multi-tenant public cloud. Developers could suddenly rent access to immense computing resources. But, to use it, a business had to hire experts in cloud infrastructure and the many complex tools, applications and databases that run on top of it.
So, we stepped in to help create a new market category: managed cloud services. This meant our customers could get the world’s leading expertise and support, on their choice of the world’s leading technologies.
Today, Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. And we’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience® from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how you need it.
From a humble beginning as an idea between three Trinity University classmates, we have grown to become a global company with business customers in over 120 countries. While our headquarters remain in San Antonio, we employ more than 5,800 Rackers on four continents, many of them expert engineers who spend their days innovating and supporting the foundation of our business: customers like you.
Our approach
Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future.
Ready to start the conversation?
We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.