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Global Infrastructure

Global infrastructure for demanding enterprise workloads.

Rackspace data centers operate in the world’s most influential technical and financial markets, interconnected by a private network and staffed 24x7x365 by data center specialists. They support private cloud, sovereign workloads and enterprise AI for customers in more than 120 countries.

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Infrastructure decisions shape workload performance and control

AI workloads can require dense power, advanced cooling and infrastructure designed for accelerated compute. Regulated workloads bring data residency and jurisdictional requirements. Mission-critical applications demand resilient infrastructure and continuous operations. Where you place each workload shapes the performance, control and capacity available to it.

Global footprint

Interconnected data centers across three global regions and your locations

Rackspace serves customers in more than 120 countries, including more than half of the Fortune 100. Sixteen data centers across North America, Europe and Asia-Pacific, along with sovereign environments and on-premises options, keep data where your obligations say it should live, all run by the same 24x7x365 operations team.
Global HQData centers

Americas

Ashburn, Chicago, Dallas, Kansas City, New York metro and San Jose

Europe

Amsterdam, Frankfurt and London 

Asia-Pacific

Hong Kong, Shanghai, Singapore and Sydney 

Your locations

Extend Rackspace-operated private cloud to your data centers, colocation facilities and edge sites 

Resiliency

Resiliency designed into the infrastructure

Power, cooling and network infrastructure are designed to at least N+1 redundancy, with physical security and all critical systems monitored 24x7x365 by data center specialists.

Physical security

Biometric access controls and 24x7x365 surveillance restrict and monitor facility access. 

Power

Uninterruptible power systems protect against outages, sags, surges, spikes and electrical noise. 

Cooling 

N+2 chiller configurations and redundant water sources maintain data center cooling.

Air handling

Redundant HVAC provides failover, with air handling systems that filter dust and contaminants. 

Network

Multiple transit providers provide alternate paths for traffic when network conditions change.

Specialist operations

Data center specialists monitor infrastructure 24x7x365 and respond to operational events. 

Compliance and control

Compliance frameworks for regulated workloads

Security and controls

ISO/IEC 27001, SOC 1, SOC 2, SOC 3 and SSAE 18 attestations

Industry standards

PCI DSS, HIPAA and HITRUST CSF support for payment and healthcare workloads

Government

FedRAMP-authorized government cloud in the U.S. and accredited sovereign services in the UK 

Quality and environment

ISO 9001 quality management and ISO 14001 environmental management 

Data Residency

Keep data within required boundaries

Place workloads in regions that meet data residency and jurisdictional requirements, with data, backups and recovery kept within the required boundary. For sovereign requirements, Rackspace provides isolated management environments with local operations. When data must remain in your own facility, we bring the platform and operations to you.

Connectivity

Connect private cloud, public cloud and your facilities

Our private network connects Rackspace data centers with customer facilities and major public clouds, including AWS, Microsoft Azure and Google Cloud. Private cloud, public cloud and on-premises workloads can operate as one connected estate, with private connectivity available where security and policy requirements call for it.

Commitments

Commitments you can hold us to

Network availability 

Service credits apply when qualifying network downtime falls outside scheduled maintenance. 

Power and HVAC availability

Service credits apply when qualifying power or HVAC downtime falls outside covered exclusions. 

Hardware replacement

Repair or replacement of Rackspace-provided hardware begins within one hour of problem identification. 

Private cloud

We helped pioneer managed private cloud, and we’ve run it every day for 25 years

Rackspace has operated private cloud from early managed hosting environments through today’s VMware Cloud Foundation platforms, supporting some of the world’s most regulated organizations along the way. Multi-tenant or dedicated, in our data centers or yours, sovereign where required and connected to public cloud as needed, each model brings the infrastructure and operating expertise together under one operating model.

Dedicated

Physically isolated infrastructure for workloads that require it.

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Multi-Tenant

Shared VMware Cloud Foundation with isolated environments and capacity on demand.

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Bare Metal

Dedicated physical servers without a virtualization layer for performance-intensive workloads.

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Sovereign

Private cloud designed for strict data residency, control and sovereignty requirements.

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Hybrid Cloud

Private and public cloud connected under one consistent operating model.

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On-Premises

Private cloud operated by Rackspace in your data center or at the edge.

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FAQ

Frequently asked questions

Rackspace operates interconnected data centers across the Americas, Europe and Asia-Pacific. Locations include Ashburn, Chicago, Dallas, Kansas City, New York metro, San Jose, Amsterdam, Frankfurt, London, Hong Kong, Shanghai, Singapore and Sydney. We also operate private cloud in customer data centers, colocation facilities and edge locations. 

Power, cooling and network infrastructure are designed to at least N+1 redundancy. Uninterruptible power systems, N+2 chiller configurations, redundant water sources, redundant HVAC and multiple transit providers support resilient operations, with biometric access controls, 24x7x365 surveillance and continuous monitoring by data center specialists. 

Rackspace provides contractual commitments for network, power and HVAC availability, backed by service credits under applicable terms. For Rackspace-provided hardware, repair or replacement begins within one hour of problem identification.

Yes. Rackspace has power capacity for accelerated compute in its data centers today, along with 30 MW of AMD AI infrastructure planned for phased deployment to expand capacity for governed AI workloads. 

Workloads can be placed in regions that meet data residency and jurisdictional requirements, with data, backups and recovery kept within the required boundary. For sovereign requirements, Rackspace provides isolated management environments with local operations and can also operate private cloud in customer facilities. 

Rackspace facilities and operations support ISO/IEC 27001, SOC 1, SOC 2, SOC 3, SSAE 18, PCI DSS, HIPAA, HITRUST CSF, ISO 9001 and ISO 14001. Rackspace also provides FedRAMP-authorized government cloud in the U.S. and accredited sovereign services in the UK. Scope varies by facility and service. 

Place each workload where it runs best

Tell us what you run, where it needs to live and what requirements it has. A Rackspace infrastructure expert will help identify the location and infrastructure model for each workload.