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Energy

Distributed grid operations require precise infrastructure control.

Support generation, transmission and distribution with governed private cloud built for OT/IT convergence, grid reliability, NERC CIP alignment and AI.
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The grid is changing, but reliability remains the priority

As utilities integrate distributed energy resources (DERs), address NERC CIP requirements and adopt AI-driven demand forecasting, they must also manage aging OT infrastructure, changing load patterns and growing demands for real-time visibility. Solar, wind, battery storage and EV charging introduce new data and operational complexity across generation, transmission and distribution, increasing the need for infrastructure that supports analytics and automation while maintaining regulatory compliance, precise operational control and grid reliability.

OT/IT convergence can increase grid risk

Extending ICS, SCADA, AMI and substation systems into cloud analytics requires precise control to protect grid reliability and manage regulatory exposure.

DER integration adds operational variability

Solar, wind and distributed resources demand real-time load analysis and coordination across wide geographies, under NERC CIP-aligned controls.

Legacy platforms face growing data demands

Smart meters, EV charging and battery storage generate data that can strain legacy CRM and billing platforms and slow customer communications.

Compliance demands continue to grow

NERC CIP, emissions reporting and ESG frameworks require coordinated data and repeatable audit evidence, and manual processes add cost and risk.

0MW+

load threshold 

in FERC’s June 2026 orders for fast-tracking large-load grid 
0%

network uptime guarantee

backed by a contractual SLA for mission-critical grid operations
24x7x0

managed SOC operations

with utility-specific threat intelligence and coordinated incident response

solutions

Support grid operations from substation to customer

Connect OT and IT securely with NERC CIP-aligned private cloud, outage management and governed AI across generation, transmission and distribution environments.

Who we serve

Support across the energy value chain

From power generation and transmission to renewables, utilities and energy retail, Rackspace Technology supports organizations with secure, governed cloud infrastructure and AI solutions across the energy value chain, including:

Power Generation

Transmission & Distribution

Renewables & Storage

Electric, Gas & Water Utilities

Grid & System Operators 

Energy Retail

Security and Compliance

Infrastructure designed around utility compliance requirements

Protect critical utility infrastructure with architecture designed around the regulatory, safety and operational requirements that shape generation, transmission and distribution.
SOC 1, 2 and 3 
Ready
NIST CSF 
Compliant
FERC large-load alignment
Compliant
PHMSA alignment for gas utilities
Compliant

NERC CIP alignment

Architecture designed to support Critical Infrastructure Protection requirements with documented controls, hardened network segmentation and audit trails that support compliance and audit readiness.

Data sovereignty

Keep regulated grid data on-premises or in dedicated private environments with data residency controls and operational visibility across critical utility environments.

Zero trust security

Protect critical infrastructure with 24x7x365 SOC operations, utility-specific threat intelligence and coordinated incident response protocols designed to support grid reliability.

ISO 27001 certification

Rackspace maintains ISO 27001 information security management certification across covered infrastructure and operations.

AI in Energy

Prepare your infrastructure for AI across the grid

Utilities are deploying AI across generation, transmission and distribution environments, but many initiatives remain isolated from grid-scale operations. These environments have specific infrastructure constraints, including NERC CIP requirements, OT/IT segmentation, data sovereignty and latency-sensitive decisions with operational consequences. Expanding AI across grid operations requires infrastructure designed around those constraints.

Rackspace governed private cloud supports AI workloads with NERC CIP-aligned architecture, OT/IT segmentation and data sovereignty controls that keep regulated grid data on-premises or in dedicated private environments. This gives utilities a controlled infrastructure foundation for expanding AI across grid operations while maintaining operational stability and data control.

Explore Enterprise AI Cloud

Predictive maintenance and asset health monitoring

ML models trained on IoT sensor data and equipment historians can identify signs of potential equipment failure, enabling proactive maintenance scheduling across generation assets, transmission infrastructure and distribution equipment to help reduce unplanned outages and extend asset life.

Load forecasting and demand planning

GPU-enabled AI models analyze weather, consumption patterns and DER variability to improve demand forecasting, enabling better dispatch optimization, reduced grid imbalance and more informed capacity planning across generation and transmission.

Automated outage management and restoration

AI-assisted outage management systems correlate AMI data, field crew workflows and grid topology in real time, accelerating fault isolation, optimizing restoration sequencing and improving customer communications during and after outage events.

Advanced metering intelligence

ML analytics applied to AMI data enable two-way communication, remote monitoring and pattern detection across smart meter networks, improving operational efficiency, helping identify theft and loss and enabling faster, more personalized customer engagement.

FAQ

Common questions about cloud and AI solutions for the Energy sector

Rackspace helps utilities align their OT and IT environments with NERC CIP requirements through network segmentation, zero trust security controls and defined data boundaries. These capabilities help protect SCADA and AMI systems while supporting audit readiness, grid reliability and the adoption of cloud and AI technologies.

Rackspace provides segmented network architectures and continuous monitoring capabilities designed to support utilities in addressing NERC CIP-015-1 internal network monitoring requirements. These solutions help centralize logging, improve network visibility and support audit readiness. Rackspace does not provide regulatory certification, but its infrastructure can support a utility's broader compliance program.

Rackspace provides scalable private cloud and data infrastructure to help utilities analyze, plan for and manage large-load interconnection requests. These capabilities support data processing, infrastructure planning and evolving regulatory requirements while helping utilities reduce the operational impact on existing billing and grid management systems.

Ready to modernize your grid, without putting reliability at risk?

Connect with a dedicated utilities infrastructure architect to evaluate your environment and build a tailored grid modernization roadmap.