Versions Supported

We provide the following basic services for the Web, Standard and Enterprise Editions of Microsoft SQL Server 2012, 2014 and 2016:

  • Installation
  • Basic troubleshooting
  • Standard maintenance plan
  • Optional live database backup agent
  • Convenient monthly licensing (utility pricing available with cloud hosting)
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Services Supported

All Rackspace customers running Microsoft SQL Server in a dedicated hosting environment receive the following:

  • Database mirroring (including AlwaysOn Availability Groups)
  • Database snapshots
  • Transparent Database Encryption (TDE)
  • In-Memory Database

We also offer advanced design and architecture support through our DBA Services and end-to-end Big Data solutions.

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Additional Services

If you need more extensive support for Microsoft SQL Server, consider the Intensive service level to receive these additional services:

  • Initial assessment of environment
  • Best practices guidance
  • Performance monitoring and recommendations
  • Customized maintenance plans
  • Real-time troubleshooting

Whichever service level you choose, all of our services are backed 24x7x365 by Fanatical Support®.

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