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Features and benefits

Fanatical Support

Fanatical Support®

That means live help, 24x7x365. Who's supporting your current email solution?

100% Uptime

100% Uptime Guarantee

Our uptime is backed by one of the best SLAs in the business.

Ad-Free and Secure

Ad-free & private

We do not read or scan your Rackspace-hosted email.

  • Core Features
  • Rackspace Webmail Features
  • Admin Features

Core features

  • Secure POP/IMAP connection

    Deliver email to your users' favorite clients—from desktop Outlook® to an iPhone®. Learn more.

  • Custom mailboxes

    Enjoy a professional appearance and experience with email@your-domain.

  • 25GB mailboxes

    Large mailboxes that your users will have a tough time filling up.

  • Migration services

    Let us migrate you, or choose our easy-to-use migration tool. Either way, our Migration Team has your back. Learn more.

  • Premium Anti-Spam & Anti-Virus

    Three-layer scanning helps to keep your Inbox safe. Learn more about our anti-spam and anti-virus scans.

  • Works with Hosted Exchange

    Combine Rackspace Email and Hosted Exchange® on the same domain for a setup that saves you money. Learn more.

  • Outlook Auto-Setup

    Quickly & easily set up a user's Outlook with just their username and password.

  • Encryption

    SSL encryption hides data during transmission.

  • Backup & retrieval

    Recover messages in Webmail or recover a deleted mailbox in Control Panel for up to 14 days.

  • 50MB attachments

    That's twice the size of many of our competitors!

  • Custom email filtering

    Set filtering rules to deliver messages wherever you want.

  • User aliases

    Set up as many email addresses as you'd like and point them at your main email address.

  • Domain aliases

    Single user with two domains? No problem. Receive email for both domains in one inbox.

  • Split-domain routing

    Keep email flowing between our system and yours, simultaneously—helpful during your migration.

  • Active Directory

    Sync your Active Directory with your mailboxes for easy login and management.

  • Rackspace Email Archiving

    Email Archiving with unlimited storage and retention, for just $3.00/mailbox/month.

Rackspace Webmail features

  • Private-label sites

    Send users to your-email-domain.com (for a fee) or your-sub-domain.emailsrvr.com (free).

  • Customized interface

    Add a company logo. Change background colors and header images.

  • Anywhere, anytime access

    Check email from anywhere—an advantage of hosting email in the cloud instead of on your desktop.

  • Robust email client

    Do practically everything you're used to doing with Outlook, but on the web.

  • Shared calendars

    Quickly view or share calendars with anyone on your domain.

  • Shared contacts

    Share access to a company directory (similar to the Exchange GAL).

  • Instant messaging

    Chat is available within webmail to help your organization easily communicate from anywhere.

  • Mobile Sync

    Real-time email (push), calendar, and contact syncing for your iPhone or Android®. $1.00/user.

  • Notes & tasks

    Boost productivity with these indispensable applications.

Admin features

  • Admin Control Panel

    Manage all of your Rackspace Email & Apps services in one place.

  • Access control

    Manage administrators, set their permissions, and monitor their activity.

  • API

    Integrate with our REST API and get access to Admins, Mailboxes, Single-Sign-On, and more.

  • Two-Factor Authentication

    Optional two-factor authentication for control panel access.

  • 1-click support

    Quickly access chat, phone, or email support with just a click.

  • Spam controls

    Get robust user- and domain-level spam controls.

Get affordable email hosting backed by Fanatical Support.

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