Microsoft SQL Server Hosting

All Rackspace customers running SQL Server in a dedicated hosting environment receive Fanatical Support® service and the following SQL Server support:

  • Installation
  • Convenient monthly licensing—Utility pricing for SQL Server licensing is available in the Rackspace Cloud
  • Optional live database backup agent
  • Basic troubleshooting assistance
  • Standard maintenance plan

Additional SQL Database Services

Customers looking for more extensive SQL support should consider the Intensive support level at Rackspace for these additional services:

  • Initial environment assessment and performance recommendations
  • Database performance monitoring
  • Customized maintenance plans
  • DBA consultation for performance improvement
  • Real-time database troubleshooting
  • Generally accepted database best practices recommendations

Rackspace also offers additional DBA services on a time and materials basis for those customers who need even more SQL expertise, such as database assessment and performance improvement services.

Supported Versions

  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2016

Supported Editions

  • Web Edition
  • Standard Edition
  • Enterprise Edition

Supported Operating Systems

  • Managed Microsoft Windows Server 2008 R2
  • Managed Microsoft Windows Server 2012
  • Microsoft Windows Server 2012 R2

Supported Services

  • Support for Microsoft SQL Server Database Mirroring
  • Support for Microsoft SQL Server Database Snapshots
  • Support for Microsoft SQL Server Transparent Database Encryption (TDE)
  • Support for Microsoft SQL Server AlwaysOn
  • Support for Microsoft SQL Server In-Memory Database
  • Advanced Design and Architecture support available from Rackspace DBA Services

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