Rackspace Technology Compliance Certifications and Security Standards

Gain peace of mind with our governance, risk and compliance assistance


Keeping your data and systems secure is a big enough challenge. But demonstrating to auditors that you comply with industry requirements can bring you to the breaking point. And the cost of non-compliance can ruin your business.

The compliance validation phase of an audit involves collecting information about your business activities. This provides assurances that your implemented controls are designed and operating effectively, and aligned with the policies set by the security organization.

That’s why we offer comprehensive security and compliance services. Our security experts use leading technologies and best practices to support your efforts to comply with regulatory mandates — often at a lower TCO than internally-developed solutions.

data center standards and compliance

Security and compliance controls used by Rackspace Technology

At all of our data centers:

  • Access is limited to authorized personnel
  • Badges and biometric scanning control access
  • Security cameras provide video surveillance
  • Independent firms perform annual audits
Data Center Tech with Laptop

All of our data centers have the following:

  • Dual power paths into the facility
  • Uninterruptable power supplies (N+1 or greater)
  • Diesel generators (service agreements with fuel suppliers)
  • Fire suppression, smoke and flood detection
Technician using a tablet next to a server cabinet

Our network infrastructure provides the following:

  • High-performance bandwidth
  • Properly trunked and secured cables
  • Proactive monitoring and route management
  • Guaranteed uptime (backed by Service Level Agreements)
data center products and services

All of our data center employees:

  • Are screened carefully and must pass background checks
  • Sign non-disclosure and confidentiality agreements
  • Undergo annual security awareness training
data center accessibility and monitoring

Our data center operations conform to:

  • ISO 27001/2-based policies and annual review
  • Documented change management procedures
  • Secure document and media destruction policies
  • Incident management and business continuity plans
  • Continuous monitoring and third-party reviews
two people talking while looking at the screen
intrepid USA
"It was important to go with someone who could give us HIPAA compliance, protect data integrity and secure our network, so that when we worked with our physicians in the hospitals, they understood that they were transitioning patient data into a secure environment."
Intrepid USA, Jonathan Fluhart
Compliance Certifications Global Regulations
ISO/IEC 27001, ISO 14001, ISO 18001, ISO 9001 - Read more HITECH
SOC 1 (SSAE 18), SOC 2, SOC 3 - Read more Content Delivery & Security Association (CDSA)
PCI DSS Level 1 - Read more Tech UK Member - Read more
FedRAMP JAB P-ATO - Read more FISMA - Read more
NIST 800-53
FISMA - Read more
NIST 800-171 (“DFARS”) - Read more
CMMC - Read more
CJIS - Read more
FIPS 140-2
HITRUST - Read more

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