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Free up your team with packaged application management services

We’ll manage and operate your applications, so you can focus on staying ahead of the curve.

The rapid pace of technology change and demand for critical IT resources can challenge you to keep up while maintaining your existing application infrastructure.

Rackspace Technology™ frees up your team while application specialists manage your application and hosting environment — across custom and packaged apps, on your choice of on-premises, private and public cloud platforms. As the leading multicloud solutions expert with extensive application and data solution expertise, we accelerate the value of your packaged applications, whether they run in the cloud on Amazon Web Services (AWS), Microsoft® Azure®, Google Cloud Platform™, Rackspace Private Cloud or in your own dedicated environments.

From first consultation to daily operations, we combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how you need it.

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Use Cases

We’ll manage and operate your packaged applications, including enterprise resource planning, customer relationship management, digital experience, and email and collaboration applications.

  • Certified application specialists design, build, deploy and manage your application environment to ensure optimal performance and reliability.
  • Advanced configuration and optimization
  • Advanced technical and functional support
  • Administration, monitoring and maintenance

We provide the expertise you need to make the most of your ERP investment across SAP, Oracle and Microsoft.

  • Utilize our Professional Consulting Service for expert guidance in selecting your ERP and partners who can seamlessly execute on updates, implementations, global rollouts, divestitures, assessment and development projects.
  • Integrate your ERP applications across your company to help ensure you have the best view into your business as well as streamlined maintenance and operational costs.
  • We’ll also perform advanced configuration and optimization and provide ongoing administrative, technical and functional support for your application, its supporting infrastructure and your associated data workloads.
Related Resources:
Solution
Enterprise Resource Planning
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Optimize your customer experience with help from our experts in the industry’s leading digital experience platforms, including Sitecore XP and XC, Oracle Commerce, Adobe Experience Manager (AEM), SAP Hybris Commerce and Synchronoss.

  • We remove the complexity of managing and optimizing your digital experience applications including architecting, hosting and monitoring with intelligent and actionable insights.
  • We also provide access to specialized support options and choice of industry-leading performance management and insight tools that offer insights to help you improve your customer experience.
  • We offer a range of deployment and infrastructure options to manage and optimize the infrastructure, application and security you need for your Digital Experience Platforms across Azure, GCP, AWS and Private Cloud.
Related Resources:
Solution
Digital Experience
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Our deep Microsoft hosting knowledge allows you to leverage the power and collaboration of Microsoft Exchange and Microsoft SharePoint, without the headaches of managing it yourself.

  • Power team collaboration with a secure, customized solution in the cloud. 
  • We design and build a customized solution of single-tenant servers and provide ongoing administration and troubleshooting support for Microsoft Exchange and SharePoint, all backed by industry-leading support and service.
  • Whether you are just starting with SharePoint or a customized Exchange solution or are considering moving workloads to the cloud, we bring years of expertise as a five-time Microsoft Hosting Partner of the Year and a Gold Certified Collaboration and Content partner to manage and optimize the Exchange or SharePoint solution you require.  
Related Resources:
Platform
MicrosoftExchange
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Platform
SharePoint
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Our experts are here 24x7x365 to help you manage and maximize your Java and .NET application performance.

  • Speed time to market with a team of experts available around-the-clock to take care of deployment details.
  • Let our team help you identify the right services for your workloads, including proactive application operational support and our available 100% Product Platform Uptime Guarantee.
  • Discover an application environment designed to meet your unique requirements, as well as investigation and troubleshooting help, and disaster recovery planning.
  • Gain peace of mind knowing your environment is tuned for stability and performance, with emerging patching for zero-day exploits.
  • Focus on other priorities knowing a team of specialists are getting your environment up and running smoothly and quickly.
  • Experience a dedicated account manager, backed by a 15-minute response time SLA for severe issues

Optimize your digital experience applications

Take a free application performance review

See where you're getting the greatest value from your application investment, as well as recommendations for improvement.

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"We’re saving 40 percent over our previous spend with a lot of other pluses to our partnership."
Jason Friedlander, CTO, Coinstar See the case study

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Our approach

Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future.

Engagement

Consulting and Advisory Services

Tap into a team of cloud experts who will help you define the right strategy to get you where you want to be.
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Engagement

Professional Services

We’ll design and build a solution that ensures you’re getting the most out of your applications, so you can accelerate new opportunities for your business.
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Engagement

Managed Services

Let an expert team manage, operate and optimize the day-to-day elements of your cloud environment, keeping you ahead of what’s next.
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Engagement

Fanatical Experience™

We do what it takes to get the job done right — from first consultation to ongoing operations. We’re obsessed with your success, and we’ve got your back, every step of the way.
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Engagement

Rackspace Fabric™

Unite all of your cloud platforms to enable common governance, ticketing, billing, tagging and much more throughout your entire IT estate.
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Ready to Get Started?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Our Expertise

Explore our expert credentials and industry recognition.

1500+ Microsoft Certifications
2700+ AWS Certifications
800+ Oracle Certifications

Recognized leadership

Providing innovation and leadership in the technology services industry for 20+ years.

  • AWS Premier Consulting Partner, Migration Competency
  • Five-Time Microsoft Hosting Partner of the Year
  • Microsoft Azure Expert MSP
  • Oracle Cloud Service and Resell Partner
  • SAP Silver Partner

Power Your Advantage

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MicrosoftExchange

Our flexible managed Microsoft Exchange solutions ensure your email supports your business, not the other way around.

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We help you adopt new cloud-based Oracle applications and manage legacy Oracle apps and databases faster and with less risk.

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Architect, design and enable a CRM solution with a Salesforce Platinum Partner.

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SAP

Essential tools and capabilities across a global platform, backed by Rackspace Application Services

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Platform
SharePoint

Discover how Microsoft SharePoint from Rackspace Technology can help transform the way your business gets work done.

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Platform
Sitecore

We help you make the most of your digital experience platforms and turn more casual browsers into dedicated customers.

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Solution
Application Modernization

Get expert guidance that helps you realize the benefits of modern applications and improve return on investment.

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Related Resources

Learn more about services to support your application management and operations.

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