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MANAGED SERVICES FOR ORACLE HYPERION

Oracle Hyperion Managed Services

How confident are you that your organization can effectively manage and support enterprise applications that are implemented by third-party consultants? IT departments are often tasked with maintaining the Oracle® Hyperion Enterprise Performance Management (EPM) suite of Business Intelligence (BI) applications — even though their implementation is typically overseen by finance departments.

With this type of arrangement, there can be a significant disconnect between the skills available in-house and the expertise required to support the applications.

At Rackspace, we have the expertise required to implement, manage and support your Hyperion solution from end-to-end, to help you get the most value from your Hyperion deployment and reduce your costs.

As an Oracle Gold Partner, we have experience implementing, managing and supporting Hyperion BI solutions, including:

Due to their mission-critical role in organizations, enterprise applications often require 24x7x365 support. We include that with all of our offerings — in addition to the industry-leading expertise and service we’ve offered for nearly two decades.

How We Can Help

Managed Infrastructure

We offer a variety of hosting options for your Hyperion applications, so you can choose the solution that meets your business requirements for a scalable infrastructure:

Our managed hosting services include servers, operating systems, storage, backups, networking and security.

Expertise for Your Clouds

Managed Applications

Our capabilities extend beyond infrastructure to the Oracle applications you use every day. Leverage our expertise to manage — and provide ongoing support for — your Oracle BI applications.

We’ll help you by:

  • Offering guidance around best practices
  • Implementing and supporting features and functionality
  • Answering questions, troubleshooting and resolving issues 

Our managed application services for Oracle include functional support for business processes, customization, consulting and database administration.

Rackspace Managed Security

Customized Solutions

Hyperion deployments require financial, functional and technical expertise. Our certified experts can provide support for all aspects of your Hyperion solution:

  • Planning
  • Essbase
  • Enterprise Performance Management
  • Financial Management
  • Financial Reporting
  • Web Analysis
  • FDQM and ODI

We’re always available to share our expertise and help you get the most out of your business data.

Rackers working

New Implementations

Our Oracle application experts can help you with everything from Hyperion solution design and implementation to metric tuning and analysis. We’ll help you streamline the analytics process so you can discover efficiencies within your business and find meaningful patterns in your data.

Racker Behind Computer

Patches and Upgrades

Offload development tasks related to applying fixes and performing upgrades for your Hyperion BI solution. We’ll make sure everything continues to work afterwards, enabling your IT team to focus on higher-value activities and more strategic initiatives.

rackers white boarding
"Planning, risk analysis, coordination and execution of the project was flawless with no issues."

Arun Kumar

Oracle Applications Lead, Global Producer of Paints and Coatings

Oracle Expertise

As an Oracle Gold Partner, Partner of the Year and Titan Award winner, we are recognized for our deep expertise managing Oracle technologies and extensive experience supporting Oracle customers and end users around the world.

24x7x365 Support

With Rackspace Fanatical Support® you receive around-the-clock assistance from a team of Oracle experts who take proactive steps to minimize issues and help resolve them quickly — available whenever you need them by phone, email or chat.

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