Free up your team with managed application operations services

We’ll handle end-to-end application operations, so you can focus on staying ahead of the curve.

The rapid pace of technology change and demand for critical IT resources can pose a major challenge for you to keep up while maintaining your existing application infrastructure and optimizing your application operations.

Rackspace Technology™ frees up your team while application specialists handle your application management processes and hosting environment — across custom and packaged apps, on your choice of on-premises, private and public cloud platforms. As the leading multicloud solutions expert with extensive application and data solution expertise, we accelerate the value of your packaged applications, whether they run in the cloud on Amazon Web Services (AWS), Microsoft® Azure®, Google Cloud Platform™, Rackspace Private Cloud or in your own dedicated environments.

From first consultation to daily operations, we combine the power of proactive, always-on application operations service and expertise with best-in-class tools and automation to deliver technology when and how you need it.

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Use Cases

We’ll manage and operate your packaged business applications, including enterprise resource planning, customer relationship management, digital experience, email and collaboration applications.

  • Certified application specialists design, build, deploy and manage your application environment to ensure optimal performance and reliability.
  • Advanced configuration and optimization
  • Advanced technical and functional support
  • Application administration, monitoring and maintenance
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We provide the expertise you need to make the most of your ERP investment across SAP, Oracle and Microsoft application operations.

  • Utilize our Professional Consulting Service for expert guidance in selecting your ERP and partners who can seamlessly execute on updates, implementations, global rollouts, divestitures, assessment and development projects.
  • Integrate your ERP applications across your company to help ensure you have the best view into your business as well as streamlined maintenance and operational costs.
  • We’ll also perform advanced configuration and optimization and provide ongoing administrative, technical and functional support for your application, its supporting infrastructure and your associated data workloads.

Leverage the newly available 'Rackspace Elastic Engineering for ERP' and get on-demand access to a team of ERP experts that work with you to drive outcomes and continuously evolve your ERP application environment

Learn more about Elastic Engineering for ERP
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Optimize your customer experience with help from our experts in the industry’s leading digital experience platforms, including Sitecore XP and XC, Oracle Commerce, Adobe Experience Manager (AEM), SAP Hybris Commerce and Synchronoss.

  • We remove the complexity of managing and optimizing your digital experience applications including architecting, hosting and monitoring with intelligent and actionable insights.
  • We also provide access to specialized support options and choice of industry-leading performance management tools that offer insights to help you improve your customer experience.
  • We offer a range of deployment and infrastructure options to manage and optimize the infrastructure, application and security you need for your Digital Experience Platforms across Azure, GCP, AWS and Private Cloud.
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Our deep Microsoft hosting knowledge allows you to leverage the power and collaboration of Microsoft Exchange and Microsoft SharePoint business applications, without the headaches of managing it yourself.

  • Power team collaboration with a secure, customized solution in the cloud. 
  • We design and build a customized solution of single-tenant servers and provide ongoing administration and troubleshooting support for all application management processes for  Microsoft Exchange and SharePoint, all backed by industry-leading support and service.
  • Whether you are just starting with SharePoint or a customized Exchange solution or are considering moving workloads to the cloud, we bring years of expertise. We are a five-time Microsoft Hosting Partner of the Year and a Gold Certified Collaboration and Content partner to manage and optimize the Exchange or SharePoint solution you require.  
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Our experts are here 24x7x365 to help you manage and maximize your Java and .NET application performance and management processes.

  • Speed time to market with a team of experts available around-the-clock to take care of deployment details.
  • Let our team help you identify the right services for your workloads, including proactive application operations support and our available 100% Product Platform Uptime Guarantee.
  • Discover an application environment designed to meet your unique requirements,  along with investigation and troubleshooting help, and disaster recovery planning.
  • Gain peace of mind knowing your environment is tuned for stability and performance, with emerging patching for zero-day exploits.
  • Focus on other priorities knowing a team of specialists are getting your environment up and running smoothly and quickly.
  • Experience a dedicated account manager, backed by a 15-minute response time SLA for severe issues
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Optimize your digital experience applications

Take a free application performance review

See where you're getting the greatest value from your application investment, as well as recommendations for improvement in your application management processes.

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"We’re saving 40 percent over our previous spend with a lot of other pluses to our partnership."
Jason Friedlander, CTO, Coinstar See the case study

See more case studies

Ready to Get Started?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Our Expertise

Explore our expert credentials and industry recognition.

2,700+ Microsoft Certifications
2200+ AWS Certifications
800+ Oracle Certifications

Recognized leadership

Providing innovation and leadership in the technology services industry for 20+ years.

  • AWS Premier Consulting Partner, Migration Competency
  • Five-Time Microsoft Hosting Partner of the Year
  • Microsoft Azure Expert MSP
  • Oracle Cloud Service and Resell Partner
  • SAP Silver Partner

Related Resources

Learn more about services to support your application management and operations.


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