USE OUR SERVICES TO STRENGTHEN YOURS

Rackspace Managed Services

Managed IT services to help improve yours

Everybody wants IT to just work. But the reality is your IT team’s performance is hampered by spending too much time keeping the lights on, managing vendors and daily operations.

For your infrastructure to deliver real business value, you need to continually manage and optimize it. Do you have the resources and expertise to manage this in-house?

We’ll perform all the essential tasks that you can’t — or prefer not to — in order to get the most value out of our IT investment. We’re the world’s leading managed IT services company. Leverage our services and expertise to extend your own.

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On Demand Support

The help you need, when you need it

All of our managed services are backed by Fanatical Support® — from a team of certified specialists who provide the results-obsessed customer service that’s part of our DNA. Available 24x7x365 by phone, email or chat.

Proactive Support

The help you need, before you need it

All of our managed services include proactive monitoring, patching, managed backups, and industry-leading SLAs, including 100% Network Uptime and 1-hour hardware replacement guarantees.

Service Levels

We offer two service levels with our managed hosting solutions. Compare our service levels and choose the one that meets your needs.

Managed Service and Support

Includes the around-the-clock service and support you require to deliver reliable IT services and ensure your applications remain accessible to your users globally

Intensive® Service and Support

Includes advanced system performance and device monitoring to help ensure the reliable performance of your mission-critical applications and customer-facing sites

Compliance Help For Your Industry

Expert Management and Assistance

If your business processes credit cards, or stores or processes personally identifiable information and other sensitive data, you’re required to abide by specific regulatory mandates. Addressing these mandates is much easier when you partner with an expert hosting provider.

Our managed hosting environment adheres to stringent security standards and processes to help businesses that operate in heavily regulated industries, such as healthcare and financial services — and government agencies — address their governance, risk and compliance requirements.

Learn More About Our Compliance Certifications

Product Portfolio

Choose from our extensive portfolio of customizable bare metal offerings to maintain control of your IT environment without getting bogged down by managing day-to-day operations.

Compute

Bare metal deployed on demand with the option to customize across the compute, storage and networking to build a custom-tailored environment for your unique needs.

Custom Dedicated Servers

Certified IT architects design a custom configuration to support your essential workloads. They’ll optimize the infrastructure, so you get the most out of your applications.

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Private Clouds

Experience the greater levels of control and security provided by a dedicated single-tenant environment, along with the agility and scalability of the public cloud.

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Databases

Let our certified DBAs take the complexity out of database management. They’ll provide the deep expertise you need to manage MySQL®, Oracle® and Microsoft® SQL Server® and optimize their performance, including architecture guidance, administration, monitoring and troubleshooting.

Select a product to learn more, or read more about all of our database products.

MySQL

Our MySQL DBAs will expertly manage and monitor your databases to keep them up and running for end user and application access.

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Oracle

From emergency troubleshooting to planning for scaling and disaster recovery, our certified Oracle® DBAs will keep your databases running at peak performance.

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Microsoft SQL

Offload the day-to-day responsibilities of ensuring your applications and databases remain available and perform reliably to our Microsoft-certified DB specialists.

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Networking

Leverage our network security expertise to build a secure network infrastructure based on these essential components. Add 24x7x365 traffic monitoring, threat detection and DDoS mitigation services to help keep your business secure and online.

Select a product to learn more, or read more about all of our networking products.

Firewalls

We’ll secure your network with firewalls from Cisco® or Juniper Networks®, dedicated to your environment and monitored 24x7x365 by certified engineers.

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Custom Switches

We can deliver a customizable, high-speed 10GbE network that features Cisco® and Arista® switches and is designed for easy scaling to the cloud.

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Load Balancers

We’ll help ensure the speed, high availability and security of your applications with dedicated load balancers from F5® and Brocade®.

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SSL Certs

Help reassure visitors to your site that their data will be encrypted and transmitted securely with SSL certificates from Symantec®.

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Storage Products and Services

The amount of data you have to manage is growing daily. You need a storage partner you can rely on as your needs evolve. We offer highly available, scalable and customizable managed solutions for your complex storage needs.

Select a product to learn more, or read more about all of our storage products.

Storage Area Network (SAN)

SAN solutions offer reliable performance with the flexibility to scale. Choose from a variety of storage models, including block and file-level access.

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Managed Backup

Lost files and system failures can impede progress. Safeguard your business with a cost-effective solution capable of rapidly recovering business-critical data.

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Network Attached Storage (NAS)

NAS solutions provide enterprise-grade capabilities designed to support demanding workloads involving rich media, file sharing and virtualization.

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Disaster Recovery

Protect your environment and data with our enterprise-grade, resilient and highly customizable disaster recovery solutions.

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Connectivity

If your best-fit solution requires a combination of dedicated and cloud environments, we can scale your managed infrastructure to the cloud of your choice including Amazon Web Services, Microsoft® Azure® and OpenStack®.

Select a product to learn more or read more about all of our connectivity products.

RackConnect

Combine the reliable performance of bare metal servers with the scalability of the cloud to realize the power of a hybrid cloud.

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RackConnect Global

Distribute infrastructure across multiple environments and securely connect your custom network to the cloud of your choice using a private network.

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Virtualization

Server virtualization combines the performance and security of a dedicated single-tenant environment with the cost-efficiency of a cloud-like infrastructure deployment model. Use it to help ensure maximum availability and performance of your business applications and services.

Microsoft Hyper-V

Cost-effective virtualization, along with built-in backups and geographical redundancy, supported by Microsoft® Hyper-V® expertise and industry-leading SLAs.

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Powered by VMware

Let our VMware® specialists fully manage your vSphere® environment, including the guest OS, VMware software stack and underlying hardware, 24x7x365.

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"Anytime you’re moving a data center, it’s a daunting proposition that takes a lot of planning. Rackspace really came in and managed the project for us, helped us with technical expertise."

Steven Carlberg

Managing Director of Infrastructure and Security, Feeding America

Customize Your Hosting Experience

Specialized Services to Tailor Your Solution

With Rackspace, there is no “one size fits all” approach to managed hosting. That’s why we offer additional services you can choose from to customize your best-fit solution.

Application Services

Let us manage your apps so you can focus on strategic initiatives

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Professional Services

Leverage our expertise to help you transform your IT services

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Security Services

Let our experts secure your infrastructure to protect your business

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DBA Services

Leave your database deployment and management to our experts

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