Innovative Salesforce solutions for complex business challenges
Using a distinct Process First. Technology Second.® approach, we start by understanding your customer relationship management challenges and developing a solution that delivers your desired outcomes.
Salesforce solutions give you a 360-degree view of your customer and provide deep insights into all areas of your business. The full extent of platform capabilities can be transformative to your business, but implementation, enhancements and ongoing support can be challenging.
As a full-service Salesforce implementation partner, you can focus on your business while we do the heavy lifting. Our team has implemented thousands of Salesforce projects and can solve whatever you are up against. Whether you need help with small enhancements or complex customizations, Salesforce integrations, Lightning upgrades or new projects, our team of experts are here to help.
We’ll work with you to identify the solution that fits you best and will yield the maximum benefit for your organization. Once your project is complete, our experts can act as an extension of your team to help you make the most of your Salesforce investment and maximize business results.
What we can do for you
We provide you with the solution you need — whether it’s top-of-funnel lead tracking, improving forecast accuracy, tracking customer issues, managing field agents or any other specific challenge you need to address. We offer solutions based on these Salesforce products:
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Revenue Cloud (Formerly CPQ)
- Field Service Lightning (FSL)
- Manufacturing Cloud
- Tableau CRM (Formerly Einstein Analytics)
- Experience Cloud (Formerly Community Cloud)
- MuleSoft integration
- Platform Exchange
Leverage our expertise to achieve your business goals
Our specialists will review your current business processes and the challenges you’re looking to solve, and then work with you to define specific requirements and implement a solution for your needs. Services include:
- Discovery and assessment
- Configuration of reporting and dashboards
Align your business processes
We’ll transform your current Salesforce solution into a valuable asset that not only improves your business processes but engages your sales team and drives bottom-line results. Services include:
- Business process review
- Application building
- UI/UX design
- Custom development
Boost results and enhance productivity
We can integrate your Salesforce with internal systems and third-party applications to gain deeper insight into every area of your business, including sales, marketing, client services and back-end operations. Services include:
- Application integration
- Integration and API management assessment
- Mulesoft-certified services
Maximize your Salesforce Investment
Not only is your business constantly evolving, but so are the capabilities of the Salesforce platform. Our Managed Services team helps you prepare for product updates and releases, adapt to changing business needs and roadmap for the future. Services include:
- Strategy and planning
- Administration and maintenance
- Configuration and customization
- Health checks and quarterly business reviews
- Agile project management
- User adoption and training
How is your Salesforce instance performing?
Get a free Salesforce checkup
Our experienced Salesforce consultants will evaluate the overall health of your instance and then provide you a customized report with their findings and recommendations.
"The ROI is impossible to calculate. We completely run our company on what Rackspace Technology created in Salesforce for us. And it’s been phenomenal."See the Case Study
Solutions to meet your needs
Select from flexible options that meet your unique business needs.
Get assistance scoping your requirements, budgets, solution options or high-level implementation program.Learn more
Quick Start solutions
Our Quick Start solutions are ideal if you need to get started quickly and just need the basics, without any customization.Get started
- Available for Sales Cloud, Service Cloud, Experience Cloud (Formerly Community Cloud), Manufacturing Cloud and Work.com
Implement pre-defined packages meeting a range of price points for varying levels of complexity, helping identify what you need and get into production fast.Get started
- Available for Sales Cloud, Service Cloud, Revenue Cloud (Formerly CPQ) and Field Service Lightning (FSL)
For those complex situations where standard configurations and workflows won’t meet business needs, we offer fully customized solutions designed to fulfill target outcomes.Let's talk
Ready to Start the Conversation?
We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.
Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future.
Explore our expert credentials and industry recognition.
A trusted partnership
Choose a CRM implementation partner that continues to grow and adapt with you, helping you stand out from the rest. Rackspace Technology has been a trusted Salesforce partner since 2013 and our full team of certified experts is ready to meet you at any stage of your Salesforce journey.
- Salesforce Platinum Partner
- MuleSoft certified
Power your advantage
Discover related technology platforms and solutions to help you achieve smarter business outcomes.
Customer Relationship Management
Maximize your CRM platform so you can better serve your customers and transform your business.
Get expert guidance that helps you realize the benefits of modern applications and improve return on investment.
Application Management and Operations
Optimize your environment with expert administration, management and configuration so you can focus on staying ahead of the curve.
SaaS Lifecycle Management
Optimization experts help you realize the full savings and business advantages of well-run SaaS applications.
Protect web applications against data breaches and security threats, bolster security and performance, and build better experiences for your end users.
Learn more about how we’re solving with Salesforce.
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Rackspace Technology Careers
Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.