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Infraestructura global y garantía de tiempo de funcionamiento

Cuando se trata de su presencia en línea, depende de una difusión de contenidos rápida y confiable. Por eso creamos nuestra infraestructura global para proporcionar velocidades superiores mientras brindamos acuerdos de nivel de servicio líderes de la industria que prometen:

  • Las redes estarán disponibles el 100 % del tiempo (sin incluir el mantenimiento programado o de emergencia).
  • La climatización y el suministro de electricidad estarán en funcionamiento el 100 % del tiempo en un mes determinado.
  • Los componentes de hardware funcionarán correctamente o los reemplazaremos sin costo para usted.

Nuestra infraestructura, ejecutada por especialistas altamente capacitados, utiliza las últimas tecnologías y está hospedada en centros de datos de nivel empresarial en todo el mundo, en Chicago, Dallas, el norte de Virginia, Londres, Hong Kong y Sídney.

Physical security

  • Keycard protocols, biometric scanning protocols, and around-the-clock interior and exterior surveillance
  • Access limited to authorized data center personnel—no one can enter the production area without prior clearance and appropriate escort
  • Every data center employee undergoes thorough background security checks

Conditioned power

  • UPS (Uninterruptible Power Supply) for all servers
  • N+1 redundant UPS power subsystem, with instantaneous failover if the primary UPS fails
  • If an extended utility power outage occurs, our routinely tested, onsite diesel generators can run indefinitely

Precision environment

  • N+1 redundant HVAC (Heating Ventilation Air Conditioning) system ensures a duplicate system immediately comes online in the event of an HVAC system failur
  • Every 90 seconds, all air is circulated and filtered to remove dust and contaminants
  • Advanced fire suppression systems

Network

  • Dedicated exclusively to our customers
  • Always high-performance bandwidth
  • 9 network providers, for multiple redundancies
  • 219 CDN edge locations on 6 continents optimize content delivery
  • Fibre carriers enter at disparate points to guard against failure
  • Fully redundant, enterprise-class routing equipment only
  • Network topology and configuration automatically improves in real time
  • Configuration, co-developed with Cisco, guards against single points of failure at the shared network level (extendable to your VLAN environment)
  • Cisco and Arbor Networks work with us to continually improve monitoring and security
  • Network and security teams must be certified and thoroughly experienced in managing and monitoring enterprise-level networks
  • Our Certified Network Technicians are trained to the highest industry standards

100% Network Uptime Guarantee

Your business depends on reliable uptime. That's why we design and build our network for solid reliability—and back it with a 100% Network Uptime Guarantee.

Network Guarantee

We guarantee that our data center will be available 100% of the time in a given month, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of network downtime, up to 100% of your monthly fee for the affected server.

Infrastructure Guarantee

We guarantee that data center HVAC and power will be functioning 100% of the time, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of data center infrastructure downtime, up to 100% of your monthly fee for the affected server.

Conviértase en uno de nuestros valiosos clientes