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Nuestras garantías

Los clientes de más de 120 países, incluidos dos tercios de las empresas FORTUNE 100, confían en nuestra Garantía del 100% de disponibilidad de la red y en nuestras garantías de infraestructura. (Añada una garantía del 100 % de disponibilidad de la plataforma de producción al elegir nuestro Critical Application Services y SLA avanzado).

Network Guarantee

We guarantee that our data center will be available 100% of the time in a given month, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of network downtime, up to 100% of your monthly fee for the affected server.

Infrastructure Guarantee

We guarantee that data center HVAC and power will be functioning 100% of the time, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of data center infrastructure downtime, up to 100% of your monthly fee for the affected server.

Expertos en centros de datos

Disponemos de un equipo de ingenieros in situ altamente capacitados en cada uno de nuestros centros de datos, que está respaldado por nuestro Centro de Operaciones de Seguridad Cibernética (CSOC, por sus siglas en inglés) 24x7x365.

Data center specialists

The human touch of our employees is the real power behind it all. Data center specialists at each location work to help keep our systems secure and running strong, around the clock. They oversee multiple monitoring systems and are ready to respond immediately in an emergency.


Today’s well-funded, targeted attacks require an equally robust, equally persistent security service. Our CSOC is staffed by our most acclaimed security experts, 24x7x365. They are devoted to constantly overseeing the security and uptime of your infrastructure.

Múltiples capas de redundancia

Hemos creado múltiples capas de redundancia, en cada nivel, incluyendo seguridad física, potencia, enfriamiento y redes. Estas redundancias permiten que nuestros centros de datos sean más resistentes, para que pueda aprovecharse de una mayor disponibilidad y confiabilidad.

Physical Security

Each Rackspace data center is restricted by biometric authentication, keycards, and 24x7x365 surveillance. These help ensure that only authorized engineers have access to routers, switches and servers.


Our power systems deliver conditioned power while protecting against sags, surges, swells, spikes and electrical noise. Uninterruptible power supplies (UPS) provide instant failover for continuity during a power outage. And our on-site, always-fueled diesel generators are prepared to pick up the load quickly during extended outages.


Our N+2 redundant chiller configuration uses a combination of centrifugal chillers, cooling towers, chilled water loop pumps and condenser water loop pumps — with redundant water sources.


Our precision Heating, Ventilation and Air Conditioning (HVAC) environment includes HEPA-equipped air handling units that remove dust and contaminants. In the event of an HVAC system failure, we have redundant HVAC systems for immediate failover.


Our robust network includes nine backbone providers, allowing us to shift traffic as needed. This configuration, co-developed with Cisco, guards against single points of failure at the shared network level (extendable to your VLAN environment).

Infraestructura global

Nuestros centros de datos globales de nivel empresarial están ubicados en Chicago, Dallas, Virginia del Norte, Londres, Hong Kong y Sídney.

Rackspace Londres

No se pierda nuestro último centro de datos, LON5. En este vídeo, obtendrá información sobre algunas tecnologías de reducción del consumo implementadas en el sitio, así como sobre el compromiso de Rackspace para ser ecológico.

Conviértase en uno de nuestros valiosos clientes

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