Movietickets.com scales up for the big picture with AWS

A new customer-facing infrastructure capable of handling 1,000,000 data requests per minute ensures this online movie ticket service is ready for the largest film debuts.

Movietickets.com Sector Media & Entertainment Desafío

Migrate customer-facing infrastructure to AWS in less than a month

Soluciones Cloud, Cloud Adoption & Migration Plataformas Cloud, Amazon Web Services (AWS)

Our customer

MovieTickets.com is one of the largest advance online movie ticketing services in the world. It is now a subsidiary of Fandango Media.

“Thanks to the extraordinary effort and skill of both Rackspace Technology and the MovieTickets.com IT and DB teams, we were able to migrate 15 years of infrastructure in three weeks.”
Craig Lefkowitz, Director of Information Systems, MovieTickets.com
Movietickets.com

The obstacles they faced

During major film releases such as “Star Wars: The Force Awakens,” the Movietickets.com system often experienced sudden and pronounced surges in traffic. The traditionally constructed on-premises infrastructure was not designed to handle these major spikes. Aware of the need for a more substantial environment, MovieTickets.com searched for a partner that could facilitate the migration of its entire customer-facing infrastructure to Amazon Web Services (AWS) in less than a month.

Movietickets.com
Movietickets.com

How we helped

Rackspace Technology designed and constructed an environment that could scale both variable and large-scale load increases, while maintaining both PCI compliance and high availability. The team worked with the MovieTickets.com information systems team to create the desired environmental solutions within the specified time frame.

What we achieved together

Rackspace Technology built the optimal solution and tested it repeatedly. The ‘requests per minute (/RPM)’ were increased incrementally as the major film release approached. To test the system’s durability, several failure scenarios were run (web server failure, DB failure, etc.), all of which resulted in zero downtime while maintaining the target number of requests per minute.

The Rackspace Technology team was successful in reaching 1,000,000 requests per minute without incident, which is far more than any historical load, and achieved a greater than 33% improved performance while the site continued to remain faster and more responsive.

Acerca de Rackspace Technology

Rackspace Technology es un experto en soluciones de nube múltiple. Combinamos nuestra experiencia con las tecnologías líderes del mundo, en aplicaciones, datos y seguridad, para ofrecer soluciones integrales. Contamos con una trayectoria comprobada de asesoramiento a clientes según sus desafíos comerciales, de diseño de soluciones que se escalan, de desarrollo y administración de esas soluciones y de optimización de beneficios para el futuro.

Como pioneros en los servicios de tecnología de nube múltiple a nivel mundial, ofrecemos capacidades innovadoras de la nube para ayudar a los clientes a desarrollar nuevas fuentes de ingresos, aumentar la eficacia y crear experiencias increíbles. Con el prestigio de ser reconocidos como el mejor lugar para trabajar año tras año, según Fortune, Forbes y Glassdoor, atraemos y desarrollamos talentos de clase mundial para ofrecer la mejor experiencia a nuestros clientes. Todo lo que hacemos está impregnado de nuestra obsesión por el éxito de nuestros clientes, nuestra Fanatical Experience™, para que puedan trabajar más rápido, de manera más inteligente y anticiparse a lo que viene.

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