In the fast-growing telecommunications industry Auronix operates in, speed is of the essence. Because they provide communication services for their customers through multiple digital channels, Auronix needed help quickly upgrading their infrastructure to offer availability, redundancy, elastic capacity and incident monitoring.Solutions Cloud Optimization Platforms Amazon Web Services (AWS)
Digital transformation and global growth
Founded in 1994, Auronix is a communications platform as a service (CPaaS) provider based in Mexico City, that helps customers to automate key business processes, increase sales, reduce costs and improve customer experience.
Serving the biggest brands in the financial industry, telecom, logistics, retail, and ecommerce, Auronix provides communication services for their customers through multiple digital channels (i.e. WhatsApp Business Platform, Facebook Messenger, Apple Messages for Business, etc.) and can quickly upgrade their infrastructure to offer availability, redundancy, elastic capacity and incident monitoring.
“The key has been having a business partner who wants to be with you and not just sell you a product.”
More than a supplier, an ally.
As part of the technology industry, Auronix knows that speed is of the essence. Up to now, they’ve been able to evolve at the pace demanded by the global market and have doubled their employee count in the last 2 years.
But with this fast pace and incredible growth comes the challenge of automating their security, capacity and operational processes. Because they provide communication services for their customers through multiple digital channels, Auronix must have an infrastructure that offers availability, redundancy, elastic capacity and incident monitoring.
“Rackspace Technology has been an extremely important business partner for us, allowing us to manage our infrastructure in a more scalable way and in a more appropriate way to be able to focus on what we have to do well.”
How we helped
With its end-to-end multicloud expertise and experience centralizing, automating and optimizing processes more safely and efficiently, Auronix's immediately saw that Rackspace Technology would be the perfect partner to help accelerate their digital transformation.
Auronix has seen a 300% return on investment since partnering with Rackspace Technology.
What we achieved together
Rackspace technology helped build a more robust infrastructure, helping to strengthen their security, increase speed and scalability while increasing availability by moving all their products to the cloud.
Rackspace Technology is now in charge of infrastructure monitoring, alerts, solution proposals and risk mitigation planning, which aims to proactively handle issues before they impact users.
These upgrades freed up Auronix resources to develop new applications, allowing Auronix to continue innovating and growing.
Auronix has seen a 300% return on the investment and doubled their migration speed.
About Rackspace Technology
Rackspace Technology is a hybrid, multicloud solutions expert. We combine our expertise with the world’s leading technologies — across AI, applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.
As a global hybrid, multicloud technology services pioneer, we deliver innovative capabilities to help customers build new revenue streams, increase efficiency and create incredible experiences. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent to deliver the best expertise to our customers. Everything we do is wrapped in Fanatical Experience® — our obsession with customer success that drives us to help each customer work faster, smarter and stay ahead of what’s next.
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