Create exceptional customer experiences with CRM solutions
From implementation to optimization, Rackspace Technology has you covered.
A Customer Relationship Management (CRM) platform is a powerful tool that can give you a 360-degree view of your customers and generate insights across your business. Yet most companies don’t harness its complete power, leaving the full investment untapped. Discover how CRM solutions can revolutionize your business and drive the results you are looking for.
Whether you’re looking to switch from your current CRM platform, further customize an existing solution, or are just starting out, our team of experts are here to guide you every step of the way.
As a Microsoft Gold Partner, we take a “Process First. Technology Second.®” approach. That means that every customer engagement begins with understanding your business, CRM challenges and goals — as well as the outcomes you’re seeking.
Use Cases
Leverage our expertise to achieve your business goals
We’ll review your current business process and the challenges you’re looking to solve to define specific requirements and implement the most effective solution possible.
Services Include:
- Discovery and assessment
- Design
- Customization
- Configuration of reporting and dashboards
- Integration
Align business processes
We’ll transform your current CRM solution into a valuable asset that not only improves your business processes but drives bottom-line results.
Services include:
- Business process review
- Application building
- UI/UX design
- Integration
- Custom development
Enhance productivity and boost results
Gain deeper insights across your business by integrating your CRM with internal systems and third-party applications.
Services include:
- Application integration
- Integration and API management assessment
- Mulesoft-certified services
Accelerate your CRM investment
Drive your business forward by continually optimizing your investment with product updates, ongoing management and consulting, and a roadmap for the future.
Services include:
- Strategy and planning
- Administration and maintenance
- Configuration and customization
- Health checks and quarterly business reviews
- Agile project management
- User adoption and training
"From day 1, Rackspace was just a very hands-on partner for us. They asked us what our needs are, what are the most important things that Club Champion needed to see throughout. The solution Rackspace implemented for us has completely changed the way every facet of our business operates."See the case study
Our Approach
Discover a partnership that can help you achieve more – for your customers, employees and business – today and into the future.
Ready to Get Started?
We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote.
Our Expertise
Explore our expert credentials and industry recognition.
Recognized leadership
Providing innovation and leadership in the technology services industry for 20+ years.
- Salesforce Platinum Consulting Partner
- Microsoft Expert MSP
- Microsoft Fastest-growing CSP
- Microsoft Five-time Hosting Partner of the Year
- Microsoft-Certified Gold Partner in DevOps, Application Development and Application Integration
- Microsoft-Certified Gold Partner in Messaging, Cloud Productivity, Collaboration & Content, Small and Midmarket Cloud Solutions
- Azure Expert MSP designation for 2021
Power Your Advantage
Working side by side and a step ahead, we make everything you need work smarter together.
Related Resources
Learn more about services to support your Customer Relationship Management.
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