Rethinking Security in the Face of the Skills Gap
by Paul Rodgers, Security Director, Rackspace Technology, & Kristof Riecke, Senior Security Consultant, Rackspace Technology

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As security demands outpace internal capacity, leaders are shifting to blended models that pair internal ownership with external expertise to manage risk more effectively.
Why partnership is becoming essential
For more than a decade, organizations have faced persistent challenges hiring and retaining cybersecurity talent. The skills gap is not new, but its impact has intensified as environments grow more complex and regulatory scrutiny increases. What once felt manageable for small generalist teams now requires a breadth of specialized expertise that few organizations can sustain internally.
That shift has turned the cybersecurity skills gap into a material business risk. As a security leader, you are expected to protect increasingly complex environments, support rapid change across production systems and underlying technologies and provide defensible assurance to executives and boards — often with limited headcount and rising costs. The challenge has moved beyond recognizing the gap. The real test is governing risk effectively despite it.
Why traditional security models are breaking down
For years, many organizations relied on a small group of generalist security professionals to cover most security responsibilities. That model no longer reflects operational reality. Modern environments demand deep expertise across multiple domains at the same time, from cloud security and identity to compliance, detection and response.
As technology stacks expand and regulatory expectations increase, internal teams are asked to deliver consistent coverage, evidence and reporting with finite resources. In this context, security gaps rarely stem from lack of effort or intent. They stem from structural constraints. The scope and accountability of modern security have outgrown an in-house-only approach.
The real pressure on teams and budgets
The skills gap shows up most clearly in day-to-day operations. Hiring experienced security professionals takes time, commands premium salaries and delivers uncertain outcomes. Retention brings its own challenges, adding instability just as continuity matters most.
When market rates rise faster than budgets, difficult trade-offs follow. Over time, responsibility and institutional knowledge concentrate in fewer individuals. That concentration increases dependency on people instead of resilient, auditable processes. In security, that dependency weakens resilience and complicates governance at the moment scrutiny intensifies.
Why hiring alone no longer closes the gap
Even successful hiring rarely delivers durable coverage. Security capabilities must remain available across disciplines and sustained over time, not isolated in a handful of roles or individuals. As environments evolve and new technologies introduce new risk, internal-only models struggle to scale fast enough to maintain that continuity.
When a security posture relies on a small number of individuals to keep everything together, it may appear stable on the surface. Under disruption, change or deeper review, that stability quickly evaporates.
Rethinking security through partnership
In response, many organizations are rethinking how they build and sustain security capabilities. Instead of relying exclusively on internal teams, they are adopting blended models that pair internal ownership with external expertise.
Your internal team retains control of strategy, priorities and accountability. Trusted partners add depth, scale and continuity across specialized domains. This model reduces the pressure on your people while strengthening governance through consistent coverage, validation and evidence, regardless of how fast environments or threats evolve.
Moving forward in a skills-constrained world
The cybersecurity skills gap will not disappear in the near term. Resilient organizations plan around it as a persistent constraint, not a temporary disruption.
A practical starting point is gaining a clear, evidence-based view of your current risk through regular security posture assessments. These assessments often surface exposures that audits and assumptions miss. Security maturity now hinges on adaptability, transparency and repeatability, not headcount alone.
By combining strong internal ownership with the right external expertise, you can strengthen your security posture, improve governance and move forward with confidence without overextending your team.
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