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Rackspace Application Services for SAP Hybris Commerce

SAP Hybris Commerce empowers you to create seamless omni-channel experiences by integrating your digital and physical customer touchpoints onto a single, robust platform. But managing SAP Hybris Commerce and maintaining platform health can be complex.

Rackspace ensures you get the most of your SAP Hybris Commerce platform investment while solving the challenges related to deployment and operation. You’ll get a SAP Hybris Commerce solution that’s built for scalability, reliability and security — supported by a team of SAP Hybris Commerce experts who can architect, optimize and support your environment, so you can focus on elevating your customer experiences and growing your omni-channel business.

Make the Most of SAP Hybris

Optimized Costs & Resources

Managing your SAP Hybris Commerce platform yourself requires continual attention, with constant planning, software patching, updating and monitoring. Also, due to the rigid nature of dedicated server infrastructure, it’s common to over- or under-provision resources — leading to an unpredictable cost structure and high potential for downtime.

By turning to Rackspace, you can reduce your IT burden and budget. Our experts will handle the day-to-day management, optimization and deployments of new SAP Hybris Commerce workloads — across your choice of dedicated and cloud platforms, including Microsoft Azure and AWS. This frees up your IT to focus on core business initiatives that keep your business moving forward.

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Improved Customer Experience

Your customers expect an engaging, integrated, personalized and responsive experience. If they don’t get immediate satisfaction, there are plenty of other destinations across the web.

Keeping the customer interaction optimized and directed toward a marketing goal is the underlying reason you invest in your digital experience platform.

It takes more than just applications, servers and support to deliver an optimized customer experience through SAP Hybris Commerce. Let our experts help you select from our full range of solutions for optimizing your SAP Hybris Commerce investment.

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Managed Solutions for SAP Hybris Commerce, To Meet Your Specific Needs

Flexible Hosting & Configuration Options

We’ll help you identify the right services for your workloads, including proactive application operational support.

Security & Compliance

With Rackspace Application Services for SAP Hybris Commerce, you’ll get a SAP Hybris Commerce environment tuned for stability and performance, with emergency patching for zero-day exploits.

Expert Guidance

Let our experts design a SAP Hybris Commerce environment that meets your unique requirements, including investigation and troubleshooting help and disaster recovery planning.

24x7x365 Access to Application Support Engineers & Architects

Get the support you need, around the clock, plus performance metrics, trending reports, end-user experience analysis, incident detection and real-time performance monitoring.

Account Management

Our dedicated account managers know you and your workloads, and they’re there when you need them — backed by our 15-minute response time SLA (based on issue severity).

Launch Assistance

Our specialists can get your SAP Hybris Commerce environment up and running smoothly and quickly and utilize application runbooks for unique customer requirements and scenarios.

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