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Rackspace Data Centers

Ashburn, VA Data Center

Rackspace's Ashburn, Virginia data centers are world-class SSAE16, ISO 27001, and FISMA-moderate certified data centers strategically located in the Washington, D.C. metro area. Minutes from Washington, D.C., the facilities is located in Ashburn's "Fiber Alley," containing one of the largest fiber carrier densities in the world. The data centers are carrier-neutral with multiple Tier 1 providers and feature fully-redundant power.

See the data sheet for our Ashburn data center here.

Data Center Statistics and Specifics

Facility and Security

  • A silent alarm and automatic notification of appropriate law enforcement officials protect all exterior entrances
  • All doors, including cages, are secured with biometric hand geometry readers
  • All equipment checked/ screen upon arrival
  • CCTV digital camera coverage of entire center, including cages, with archival system
  • CCTV integrated with access control and alarm system
  • IBX is manned by on-site security on a 24x7x365 basis
  • Motion-detection of lighting and CCTV coverage
  • Overhead proprietary cable tray system with multi-tier ladder rack
  • Shipping and receiving area walled off from colocation area
  • Visitors are screened upon entry to verify their identity and in shared situations, are escorted to their appropriate locations

Products and Services

  • Colocation
  • Managed Dedicated Hosting
  • Network Management
  • Managed Security
  • Compliance Management
  • Hybrid Cloud

Power and Cooling

  • 2.4 kVA per cabinet
  • N+1 Distributed redundant UPS System
  • 30 minutes of full load battery backup time
  • Six N+1 2,000 kW diesel generator sets

Connectivity and Infrastructure

  • Category 5e cabling throughout the facility
  • Direct connectivity to Rackspace network

Accessibility and Monitoring

  • 1.75 kW per cabinet cooling capacity
  • 2-C Fully Sprinklered
  • 99.99+% Temperature and Humidity SLA
  • Single Story, tilt-up concrete, steel, concrete slab on grade
  • Water-cooled centrifugal chillers and air handlers

Standards and Compliance

  • ISO 27001 Certified
  • HIPAA Compliant
  • FISMA Compliant
  • PCI Level 1 Service Provider Certified
  • SSAE16 Certified
  • Tier II Standards Compliant
"Our world-class, interconnected data centers are strategically located in the world’s most influential technical and financial markets to provide you with global reach, scale, and organizational agility wherever you are and whenever you need it."

Jim Hawkins

VP, Global DC Operations & Engineering, Rackspace

Our Industry Leading Guarantees

Customers in over 120 countries, including over half of the FORTUNE® 100, rely on our 100% Network Uptime Guarantee and infrastructure guarantees. (Add a 100% Production Platform Uptime Guarantee when you choose Rackspace Application Services.)

Network Guarantee

We guarantee that our data center will be available 100% of the time in a given month, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of network downtime, up to 100% of your monthly fee for the affected server.

Infrastructure Guarantee

We guarantee that data center HVAC and power will be functioning 100% of the time, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of data center infrastructure downtime, up to 100% of your monthly fee for the affected server.

Hardware Replacement Guarantee

We guarantee that replacement or repair of Rackspace-provided hardware or components will begin within one hour of problem identification. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of downtime, up to 100% of your monthly fee for the affected hardware.

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