Movietickets.com scales up for the big picture with AWS

A new customer-facing infrastructure capable of handling 1,000,000 data requests per minute ensures this online movie ticket service is ready for the largest film debuts.

Movietickets.com Industry Media & Entertainment Challenge

Migrate customer-facing infrastructure to AWS in less than a month

Solutions Cloud, Cloud Adoption & Migration Platforms Cloud, Amazon Web Services (AWS)

Our customer

MovieTickets.com is one of the largest advance online movie ticketing services in the world. It is now a subsidiary of Fandango Media.

The obstacles they faced

During major film releases such as “Star Wars: The Force Awakens,” the Movietickets.com system often experienced sudden and pronounced surges in traffic. The traditionally constructed on-premises infrastructure was not designed to handle these major spikes. Aware of the need for a more substantial environment, MovieTickets.com searched for a partner that could facilitate the migration of its entire customer-facing infrastructure to Amazon Web Services (AWS) in less than a month.

Movietickets.com
Movietickets.com

How we helped

Onica by Rackspace Technology designed and constructed an environment that could scale both variable and large-scale load increases, while maintaining both PCI compliance and high availability. The team worked with the MovieTickets.com information systems team to create the desired environmental solutions within the specified time frame.

What we achieved together

Onica by Rackspace Technology built the optimal solution and tested it repeatedly. The ‘requests per minute (/RPM)’ were increased incrementally as the major film release approached. To test the system’s durability, several failure scenarios were run (web server failure, DB failure, etc.), all of which resulted in zero downtime while maintaining the target number of requests per minute.

The Onica by Rackspace Technology team was successful in reaching 1,000,000 requests per minute without incident, which is far in excess of any historical load, and achieved a greater than 33% improved performance while the site continued to remain faster and more responsive.

About Rackspace Technology

Rackspace Technology is a leading end-to-end multi-cloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

Let’s Talk Strategy

Tell us a little about your challenges and we’ll contact you.