Forward Deployed Engineering

Enterprises have invested heavily in AI, but running it in production remains a challenge. Rackspace Forward Deployed Engineers embed directly with your team to help you reach production up to five times faster.

Get started Enterprise AI Cloud

Ownership and accountability from build through ongoing operations

Most enterprises fail at AI not because of the technology, but because of the handoffs - between infrastructure teams, platform specialists, and application developers, where accountability fragments and no one owns the outcome. Forward Deployed Engineers close that gap. Rackspace Forward Deployed Engineering places engineers directly in your environment to work alongside your team and operate infrastructure, applications and AI systems. Rackspace Forward Deployed Engineers remain accountable for outcomes from initial discovery through deployment, integration and ongoing scaling.
FED-layer-lit
Forward Deployed Engineering Model Diagram

How we take AI from idea to impact.

Embedded teams of forward deployed engineers (FDEs) eliminate months of ramp-up and change-order cycles associated with traditional consulting. Our engineers make decisions in real-time, operate in live production environments and deliver working AI prototypes in as little as one to two weeks. The result is faster time to market and production systems that deliver measurable outcomes. At a high level, this is how we operate:

Embed
Embed

FDEs embed directly with your team to solve complex problems and build AI systems inside your environment from day one. They work within your tools, data and workflows, eliminating ramp-up time and avoiding generic approaches.

Compound
Compound

Each deployment creates reusable workflows, models and infrastructure that are captured, refined and applied to future systems. What is built in one environment strengthens the next, so value compounds over time instead of starting from scratch.

Operate
Operate

We operate these systems in production alongside your most critical applications, with full support and ongoing accountability. The work continues beyond deployment, with systems maintained, improved and scaled as requirements evolve.

Operate AI with accountability built in

Traditional software delivery relies on quarterly roadmaps and staged handoffs. Enterprise AI moves faster and requires continuous operation. FDEs embed in your environment, make decisions in real time and remain accountable through production and ongoing operations.

Speed to production

Speed to production: Workstreams run in parallel, so systems are built and delivered faster than in phased delivery models. Move from prototype to production in weeks, not months.

Embedded from day one

Embedded from day one: FDEs work inside your environment, aligned to your culture and constraints, with no ramp-up time or handoffs between teams.

Outcome ownership

Outcome ownership: FDEs are accountable for measurable business results and system performance, remaining responsible beyond go-live.

Value that compounds

Value that compounds: Each engagement produces reusable ontologies, pipelines and workflows, so every system benefits from what has already been built.

Convera logo
"For technology support, our Rackspace team brought excellent AI experience. And they worked well with our internal engineers to execute the project and help us achieve our goals."
Sudipto Das, VP of Engineering, Convera See the Case Study

See More Case Stories

25+ years of experience operating mission-critical infrastructure. We’re built to run what comes next.

From infrastructure to enterprise AI in production, our depth shows up in the certifications our engineers hold, the platforms we're qualified to operate, and the environments we've kept running for the industries that trust us with their most critical systems.

2,200+ certified technical experts
10,000+ technical certifications
400+ Palantir certifications
150+ Uniphore certifications
Sales

Ready to get started?

Fill out the form to be connected to one of our experts.

Please complete this form to have a specialist contact you.

CAPTCHA

You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice.

Support

Rackspace Technology Support

To create a ticket or chat with a specialist regarding your account, log into your account.

Support Phone

1-800-961-4454

International Support

+1-512-361-4935  

Careers

Rackspace Technology Careers

Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.