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Experience Fanatical Support

We know how important fast, reliable support is when you have an email question or issue. You may never need to experience just how amazing Fanatical Support® is. But if you ever need help, we're here—via documentation, over the phone, and through chat and tickets.

  • Live chat via your Email Control Panel
  • Call us for support anytime: 1-888-850-3994
  • Open a ticket through the Email Control Panel
Experience Fanatical Support

Helpful documentation

Help yourself to self-service resources—our Support Site contains hundreds of searchable articles.

Industry-leading SLA

It's our mission to keep your email running. We back it up with a 100% Uptime Guarantee. Read the SLA.

Deep email hosting expertise

See what our customers and industry experts have to say about our email expertise.

Fanatical Support means...

Fanatical Support

We're always here

Direct access to our team 24x7x365. No automated menus when you call.

Fanatical Support

We're ready to help

From deep strategic planning to reacting to an emergency at 3 a.m., Rackers are ready to help.

Fanatical Support

We're empowered

When you call Rackspace, you don't have to fight to speak to someone who can solve your problem.

Fanatical Support

We're transparent

We don't shy away from hard conversations. If we make a mistake, we'll admit it and fix it.

With Hosted Exchange, you get professional email backed by Fanatical Support.

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