Managed Services and Support for Salesforce

Keep your Salesforce environment working strong for you, even as your business requirements evolve. With our team of Salesforce specialists by your side, you can continue to make the most of your Salesforce investment and maximize business results.

Let us work with you to understand your changing business requirements, leverage all available technologies and apply our expertise, so your Salesforce org will continue to:

Improve bottom-line results
Drive end-user adoption
Increase management visibility
Enhance client relationships

Get More from Your Salesforce Investment

Administration & Maintenance

We’ll handle all aspects of the solution — including user management, security policies, data quality and configuration changes — so you can focus on your customers.

Support & Training

We combine world-class “how-to” support, knowledgebase articles and scheduled training, to help drive and improve your user adoption.

Data Analysis & Recommendations

Through in-depth reports, charts and dashboards, your data can drive educated decisions that make a meaningful impact on your business.

Complete Customization

Customize Salesforce to meet your changing business requirements — from supporting for your latest marketing campaign to third-party application integration.

“The ROI is impossible to calculate. We completely run our company on what Rackspace created in Salesforce for us. And it’s been phenomenal."

Brian Burke

VP of Finance

Why Rackspace Technology for Salesforce Managed Services?

Maximized Value

You’ve invested a significant amount of time and money implementing Salesforce. But without an internal Salesforce Administrator to continually adapt the system to meet changing business requirements, the value of that initial investment may decrease over time.

End-to-End Services

We have a full team of certified Salesforce consultants and administrators to support your business. Our business process and technology engineering team — including business process architects, certified Salesforce architects, Salesforce administrators, marketing automation experts and business analysts — can provide ongoing services and support to continually evolve the platform, so you get the most value from your investment.

Flexibility

We’re available to make ongoing enhancements, but you have the flexibility to use — and pay for — only the level of resources you need at any given time. So, for less than the cost of a full-time Salesforce Administrator, you can leverage our experienced team and take full advantage of everything the Salesforce platform makes possible.

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Continually Improve and Adapt Salesforce