Rackspace Reaches OpenStack Leadership Milestone, Six Years and One Billion Server Hours

SAN FRANCISCO – August 11, 2016 - Rackspace® (NYSE: RAX) today announced from Rackspace::Solve® that it has achieved an unprecedented milestone, reaching one billion server hours operating production-ready OpenStack® clouds for many of the world’s largest and most recognized companies. Since creating OpenStack in 2010 with NASA, Rackspace continues to innovate and lead the OpenStack market to help customers solve real business challenges.

“Over the past six years, Rackspace has gained more experience building, operating and improving OpenStack clouds than any other company,” said Scott Crenshaw, senior vice president of strategy and product at Rackspace. “The one billion managed server hour milestone is an exciting accomplishment and further validates that we are ahead of competition in OpenStack leadership and expertise.”

The vast expertise Rackspace has gained while creating and running OpenStack clouds at scale enables the company to deliver customers the best experience with the following benefits:

  • Superior Managed Service Offering: Rackspace delivers OpenStack private clouds as a managed service, architected like a public cloud and designed for scale and service availability to any data center in the world. This managed service model is backed by Fanatical Support®, providing customers with the power of OpenStack without the pain and complexity of running it themselves.
  • Industry-Leading Reliability: Rackspace deploys and operates OpenStack in a fault-tolerant architecture with advanced monitoring, operational tooling and patching. This approach along with unmatched operational expertise provides customers with industry-leading service level agreements (SLAs) including a 99.99 percent OpenStack API Uptime guarantee and a 100 percent Network Uptime Guarantee when hosted in a Rackspace operated data center.
  • Unmatched Scalability: Rackspace operates the world’s largest OpenStack cloud and has more than one billion server hours of experience operating OpenStack clouds at scale. This unmatched experience at scale means that Rackspace has identified and eliminated scalability limits within OpenStack that no other company has yet encountered. This expertise enables Rackspace to more effectively customize the thousands of configuration options within OpenStack to meet specific customer needs.
  • Innovation-Driven Agility: Rackspace continues to lead and drive OpenStack innovation.  As the leading operator of OpenStack clouds, Rackspace has unique insight from operating OpenStack at an unmatched scale and uses a tightly coupled operations and engineering team to deliver enhancements in real time. Through this cycle, Rackspace extends the upstream capabilities to meet unique customer requirements and helps drive OpenStack forward by contributing these innovations back to the community project.

"In the classrooms at Purdue University, we are using on site OpenStack private clouds in real-time to teach undergraduate computer science students how to use and develop software on big data platforms,” said Preston Smith, director, IT Research Services and Support at Purdue University. “OpenStack was a good choice for our university’s needs and provides a path to innovation for our students. However, the complexity of the technology platform requires significant expertise to run at scale. Consuming OpenStack as a managed service from Rackspace and relying on them for their operational experience has been key to our success.”

The breadth and depth of the Rackspace OpenStack product portfolio is unrivaled in the industry, including solutions such as Rackspace Private Cloud powered by OpenStack, Rackspace Private Cloud powered by Red Hat and Rackspace Public Cloud, which includes innovations like OnMetal™ Cloud Servers and Carina™ containers-as-a-service. Customers utilizing these solutions reduce complexity and increase security by consuming OpenStack as a managed service with the ability to deploy OpenStack® everywhere in any data center of their choice around the world.

Today’s announcement further extends the company’s strategy to continue to lead OpenStack innovation and drive enterprise adoption. To learn more about the Rackspace one billion server hour milestone, please visit Rackspace Blog.

About Rackspace

Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the complexity and cost of managing it on their own. Rackspace engineers deliver specialized expertise, easy-to-use tools and Fanatical Support® for leading technologies developed by AWS, Google, Microsoft, OpenStack, VMware and others. The company serves customers in 120 countries, including more than half of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored by Fortune, Forbes, and others as one of the best companies to work for. Learn more at www.rackspace.com.

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements about historical results or third party data that may suggest trends for our business or industry; any statements of the plans, strategies, and objectives of Rackspace for future operations or growth; any statements of expectation or belief regarding future events, and any statements of assumptions underlying any of the items mentioned. Risks, uncertainties and assumptions include the possibility that expected growth or success may not materialize because of Rackspace’s failure to create a viable vision or its inability to execute on its vision, failure to execute on its operational plans, rapid technological changes that adversely affect the demand for Rackspace products and services, shifts in customer demand, customers’ and potential customers’ acceptance of Rackspace products, services, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2016 filed with the SEC on May 10, 2016.

Media Contact:

Christina Weaver