A report every Azure-driven enterprise should read

Microsoft Azure adoption is expanding quickly across Europe, but so are the challenges of scaling cloud environments, managing cost, maintaining resiliency and preparing for AI.

IDC reports that 59% of Microsoft Azure users already rely on managed services, or plan to in 2025, as hybrid and multicloud complexity increases faster than internal capacity can keep up.

This IDC MarketScape provides essential visibility into the Microsoft Azure services landscape; not just who’s performing but how.

Inside the IDC report you’ll learn:

• Which Microsoft Azure managed service providers lead the market and why
• The evaluation criteria IDC used to measure service depth and delivery maturity
• Which vendors are strongest in automation, AIOps, incident response and MTTR
• How FinOps maturity and spend transparency vary across providers
• Who supports hybrid multicloud workloads at enterprise scale
• Which partners bring industry and compliance depth for regulated sectors

This report is built for technology leaders selecting a Microsoft Azure partner based on real capability, not claims or headlines.

Rackspace in the 2025 IDC MarketScape

Among the providers assessed, Rackspace is recognized as a Major Player in the European Microsoft Azure Managed Services MarketScape.

IDC highlights Rackspace for its broad operational coverage, modernization capability, strong client retention and performance above industry average across automation, containerized delivery and cost optimization impact.

Rackspace strength highlights from the IDC Report

• Performed above industry average for Microsoft Azure infrastructure plus application management delivery
• Strong FinOps outcomes as customers achieve measurable TCO savings via optimization plus reserved instances
• Outperformed peers in delivery standardization, automation tooling plus container usage in managed services
• High customer retention in Microsoft Azure, indicating sustained value realization and operational trust
• MTTR, RPO and RTO performance above benchmark, strengthening Day 2 reliability and uptime outcomes

Microsoft Azure expertise and credentials

• Azure Expert Managed Services Provider
• 13 Microsoft solution designations and specializations
• Datacenter Optimization Agreement (DOA)
• Microsoft Services Supplier Agreement (MSSA)
• Cloud Centers of Excellence in UK and Germany

What Rackspace can help you achieve on Microsoft Azure

We accelerate cloud transformation and help organizations operate Microsoft Azure with more speed, governance and efficiency while reducing cost.

Business outcomes we drive:

• Faster modernization of legacy applications and data platforms
• Streamlined migration to Microsoft Azure and hybrid readiness
• Automated observability and governance at scale
• FinOps-led spend control and continuous optimization
• Higher availability, resilience and service performance
• Foundation for AI-ready architecture and next-stage innovation

Modernize, operate, optimize and innovate with Rackspace as your Microsoft Azure partner.

Download the IDC MarketScape Report

Get the full vendor comparison, decision criteria and IDC’s analysis of our Azure performance.

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