PointClickCare relies on AWS to streamline senior healthcare data
This healthcare technology services provider delivers HIPAA-compliant solutions designed to improve efficiency, reduce risk and improve patient outcomes.
Sector
Healthcare, SaaS & ISV, Technology
Desafío
Architect and implement a secure private network, architect and deploy wide range of analytics tools
Soluciones Cloud Plataformas Amazon Web Services (AWS)Our customer
PointClickCare is the leading cloud-based software platform for the senior care market. Its goal is to help healthcare providers meet the challenges of senior care by enabling them to achieve business results that matter – enriching the lives of their residents, improving financial and operational health, and mitigating risk.
Since its introduction into the long-term post-acute care (LTPAC) market in 2000, the company now has over 10,000 senior care organizations using its software every day, enabling a more coordinated and collaborative approach to care across the senior care continuum.
"Every person at Rackspace had the right skills, and they could see our vision, and find unique solutions to get around roadblocks on our way to achieve that vision."
The obstacles they faced
A number of challenges needed to be addressed during the migration, including maintaining HIPAA compliance, MS Active Directory and DNS re-architecture, setup of a large highly available CIFS data storage, replication of large amount of SQL and file-based data, complex networking, and development of a new CI/CD pipeline to deliver the application. To address these challenges PointClickCare engaged with Rackspace Technology®, which the company had worked with on a previous big data analytics engagement.
How we helped
By leveraging AWS, PointClickCare was able to meet the HIPAA requirements fully and to ensure the safety and security of the data recovery process.
According to David Spencer, Senior Director, Service Infrastructure, SAAS Operations, PointClickCare, the decision to choose AWS wasn’t difficult.
“We knew this wasn’t going to be a lift and shift from on-prem to the cloud, and we needed a breadth of services with a focus on security and deployment, which is why we chose AWS,” he said. “We also looked at Azure, but the maturity of services was just not there.”
What we achieved together
By leveraging Amazon Web Services (AWS), PointClickCare fully met HIPAA requirements, which in turn is empowering senior care organizations using PointClickCare tools to improve efficiency and reduce risk.
Acerca de Rackspace Technology
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Como pioneros en los servicios de tecnología de nube múltiple a nivel mundial, ofrecemos capacidades innovadoras de la nube para ayudar a los clientes a desarrollar nuevas fuentes de ingresos, aumentar la eficacia y crear experiencias increíbles. Con el prestigio de ser reconocidos como el mejor lugar para trabajar año tras año, según Fortune, Forbes y Glassdoor, atraemos y desarrollamos talentos de clase mundial para ofrecer la mejor experiencia a nuestros clientes. Todo lo que hacemos está impregnado de nuestra obsesión por el éxito de nuestros clientes, nuestra Fanatical Experience™, para que puedan trabajar más rápido, de manera más inteligente y anticiparse a lo que viene.
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