Medable Taps Rackspace to Help Solve Compliance and Performance Concerns for Healthcare IT App Developers

LOS ANGELES – Nov. 17, 2015 - Rackspace® (NYSE: RAX) today announced that Medable, an application and analytics platform for healthcare, is utilizing a hybrid cloud environment with Rackspace Public Cloud and Private Cloud to help deliver a high-performing and secure API to its customers. The announcement took place at the Rackspace::Solve™ conference in Los Angeles, which featured Rackspace experts, customers and partners discussing how they solve their toughest IT challenges.

Palo Alto-based Medable offers an end-to-end platform-as-a-service (PaaS) solution for developers to create medical-grade, HIPAA compliant applications. According to Medable, the company reduces development time from a year-and-a-half to weeks by mitigating security risks, offloading HIPAA compliance requirements and providing data visualization tools. To provide optimized security and near real-time device visualization, Medable relies on Rackspace Managed Cloud, combining Public Cloud and Rackspace Private Cloud powered by OpenStack®, for speed, interoperability, performance and security.

“Our customers come to us so they can meet compliance requirements, so we must have the necessary infrastructure, physical security and safeguards in place for our offering,” said Tim Smith, CTO at Medable. “We rely very heavily on Rackspace for this, and we are impressed with their products and services, branded as Fanatical Support®, they provide to help us meet the needs of our customers. Every technical inquiry is addressed quickly and collaboratively, as though they are an extension of our in-house IT team.”

Rackspace assists Medable in providing its secure healthcare API to customers and collecting meaningful longitudinal data. Device companies use the platform to deliver device data to doctors and patients for immediate care. Additionally, Medable customers can aggregate meaningful data on outcomes for multiple patients suffering from the same medical issue to generate predictive algorithms.

To achieve the proximity and speed needed for this data analysis and near real-time device visualization, Medable relies on Rackspace global infrastructure, which includes global datacenters in North America, Europe, Asia and Australia. With this global reach, Medable is able to analyze, aggregate and graphically display data in near real-time for customers all over the world, including a customer in Switzerland collecting data across 5-10 physiologic parameters from each of its wearable devices.

According to the IDC Futurescape: Worldwide Healthcare 2016 Predictions, “Virtual care will become routine by 2018. Over the next 5 years, 80 percent of consumer service interactions will make use of the Internet of Things (IoT) and big data to improve quality, value and timeliness.” Additionally, “By 2018, industry cloud creation will be the top market entry strategy for tech providers and industrial companies, as leaders of IT and industry domain unite to tear down traditional barriers to entry.“ 1

“We are in the infancy of mobile patient care, but as healthcare moves to mobile and web, many companies will seek providers that can reduce the barriers to entry around security and HIPAA compliance,” said Dr. Michelle Longmire, CEO of Medable and physician-scientist at Stanford. “Medable is on the forefront of this transformation in how healthcare is delivered, and we need a managed cloud provider that can address our unique needs. In the future, we could be processing thousands of data points from millions of humans across the globe for each of our customers. With Rackspace Managed Cloud powering our platform, we are confident we can achieve that scalability and potential.”

With hybrid solutions available at Rackspace, Medable can scale to accommodate the growing number of applications in the healthcare industry. The security of a dedicated instance allows Medable to house its customers’ sensitive data in its private cloud. In instances where protected health information (PHI) does not factor in, such as pass-through load balancing or notification workers and queues, Medable can burst into the public cloud to analyze and graphically display large data sets in near real-time.

“Rackspace has a broad portfolio of offerings that allow customers the ability to scale their business with their choice of public, private and hybrid cloud technologies across multiple industry-leading platforms,” said John Engates, CTO at Rackspace. “Companies like Medable that are front-and-center in high-growth industries, such as mobile and web in healthcare, seek out Rackspace for its expertise and Fanatical Support for solutions that best fit their business needs. With Rackspace powering the backend IT infrastructure, Medable can focus on innovating and growing its business of providing enterprise architecture at Internet scale in the healthcare industry.”

For more information about Rackspace::Solve LA and upcoming Rackspace::Solve conferences, visit

1 Source: IDC FutureScape: Worldwide Healthcare 2016 Predictions, November 2015 (Doc #259908)

About Rackspace
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by AWS, Microsoft, OpenStack, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at

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