Paul Jackson

Paul Jackson

Solution Director, Global Solutions Services (GSS)

Rackspace Technology

Paul brings extensive experience across the whole range of IT functions. With experience managing software development and architecture teams, leading service management functions and consulting at the CxO level to define technology strategies that align with, and help drive, the wider business goals, Paul believes in delivering the solution the customer needs, enabling transformation and delivering positive business outcomes.

Specialising in cloud, service management and solving problems Paul brings 25 years’ experience gained across a variety of business sectors and organisation sizes, Paul enjoys working closely with clients defining, planning and creating innovation trajectories that will define and drive change, at all levels across your organisation enabling the adoption, integration and operation of new technology solutions that deliver the desired Business and IT benefits.

Experience summary

  • 25 years IT service, infrastructure design and software delivery and support experience
  • Complex solutions design and implementation coupled with service integration and process design,
  • Led successful cloud transformation projects across multiple sectors
  • Experienced with working with global, multi-cultural IT functions to deliver large scale services and products
  • Successfully delivered the whole range of projects ranging from 2 server upgrades to £100m+ multi-year IT service transformation programs across a variety of industry sectors.