How Does Technology Improve Customer Experience? And What Barriers Stand in the Way?
We surveyed 1,400+ IT decision makers to find out.

How do applications impact customer experience?
About the Authors

Rackspace Technology Staff - Solve
The Solve team is made up of a curator team, an editorial team and various technology experts as contributors. The curator team: Srini Koushik, CTO, Rackspace Technology Jeff DeVerter, Chief Technology Evangelist, Rackspace Technology The editorial team: Gracie LePere, Program Manager Chris Schwartz, Editor & Producer Larry Meyer, Creative Management Royce Stewart, Chief Designer Simon Andolina, Design Tim Mann, Design Abi Watson, Design Debbie Talley, Production Manager Chris Barlow, Editor Kamalpreet Badasha, Writer Tim Hennessey Jr., Writer Stuart Wade, Writer Karen Taylor, Writer Brooke Kaczmarek, Social Media Manager Meagan Fleming, Social Media Specialist
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