ISG AWS Ecosystem Partners 2025: Rackspace Recognized as a Leader in six AWS quadrants

U.S. results

Leader in all evaluated quadrants:

• AWS Professional Services
• AWS Managed Services
• AWS Enterprise Data Modernization and AI Services
• AWS SAP Workloads

U.S. organizations are under pressure to modernize at scale, adopt AI responsibly and run mission-critical systems with higher availability and stronger security. The ISG results show that Rackspace can meet those requirements by combining strategic consulting, cloud engineering, managed operations and AI capabilities in one integrated approach.

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AWS Professional Services

Leader: Enterprises gain value when cloud strategy, architecture and engineering move in lockstep. ISG highlights that Rackspace Technology delivers that alignment by combining traditional project-based consulting with the Rackspace Elastic Engineering model. Customers work with dedicated pods of AWS specialists who stay engaged as priorities evolve. This eliminates handoffs that commonly slow down transformation.

Why it matters: IT leaders gain a repeatable modernization motion that adapts to each workload, shortens time-to-value and reduces transformation risk. The approach fits the reality of large portfolios that contain heritage systems, cloud-native apps and everything in between.

AWS Managed Services

Leader: ISG notes that Rackspace Technology brings scale, platform-driven automation and a unified operate-plus-transform engagement model that aligns cloud operations with ongoing modernization. Customers avoid the common trap of stable operations that hinders innovation and modernization programs that operate without awareness of day-to-day realities.

Why it matters: CIOs and CTOs gain a partner who can stabilize multi-account environments, reduce cloud spend, improve security posture and apply automation that keeps pace with organizational growth.

AWS Enterprise Data Modernization and AI Services

Leader: ISG highlights the strength of Rackspace Technology in establishing well-governed data foundations as the prerequisite for trustworthy and scalable AI. Many organizations want to adopt generative AI but struggle with fragmented data, unclear governance and security risks. Rackspace Technology addresses these barriers through the Foundry for AI by Rackspace (FAIR™), which guides businesses through ideation, prototyping and production deployment.

Why it matters: Executives can pursue AI initiatives with the confidence that their data foundation, governance controls and risk mitigation strategies are in place. FAIR gives enterprises a structured path on which to move from experimentation to real outcomes.

AWS SAP Workloads

Leader: ISG recognizes Rackspace Technology for its ability to migrate and modernize SAP landscapes on AWS while maintaining strong operational continuity. A key differentiator is the integration of AWS-native AI and data services into SAP operations. This enables scenario-based automation, such as faster ticket classification, improved document processing and more efficient workflows.

Why it matters: SAP leaders gain modernization speed, predictable operations and the ability to introduce AI-driven efficiencies without risking core business processes. The approach also supports a cloud-first ERP strategy that delivers new agility across the organization.

"Rackspace Technology's differentiated approach through Elastic Engineering transforms cloud management into a continuous improvement cycle, leveraging intent-driven automation and cost management to deliver an optimized client environment.​" -ISG Provider Lens: AWS Ecosystem Partners, 2025.