Kevin M. Jones
Chief Executive Officer
As Rackspace's chief executive officer, Kevin M. Jones is responsible for the company's global strategy and operations – spanning the U.S. and the three other continents where Rackspace maintains offices and data centers.
Prior to joining Rackspace in April 2019, Kevin was the Chief Executive Officer of MV Transportation, the largest private provider of paratransit services and the largest privately-owned transportation contracting firm in the United States.
Before leading MV Transportation, Kevin held global leadership roles at Electronic Data Systems (EDS), Hewlett-Packard, Dell, Hewlett Packard Enterprise (HPE), and most recently, DXC Technology (NYSE: DXC), a
$25 billion publicly traded IT services company. There, Jones served as senior vice president and general manager of the Americas region with 66,000 employees and $10 billion in annual revenue.
Kevin has an impeccable record in leading business transformations by inspiring organizations to increase revenue, profitability, market share and customer satisfaction. At DXC and HPE, Kevin transformed the Americas into the company’s most profitable region. Before joining DXC and HPE, Kevin served as chief customer and sales officer for Dell Services, where he led all go-to-market functions for applications, business process outsourcing, infrastructure services and cloud computing businesses. In his three years at Dell, Kevin grew revenue by 11%, increased profitability by 12% and raised Dell’s customer satisfaction score (Net Promoter Score) from 0 to 51.
Kevin spent 21 years in executive positions at Hewlett Packard and Electronic Data Systems (EDS), in both Europe and Asia. As Senior Vice President of Enterprise Services, Asia Pacific and Japan, he increased profitability by 25%. At EDS, as vice president, UK Government, he saved the relationship with the organization’s most profitable customer and signed $4.5 billion in new business.
Originally from Richmond, Virginia, Kevin lives in Dallas, Texas, with his wife and two teenage sons. He holds a BBA from James Madison University and is a Certified Management Accountant. He completed the Executive Training Program – Leading Strategic Change at Indiana University. Kevin also serves as a board member for Rackspace and Mood Media.