Rackspace Bolsters Expanding List of Security Credentials

SAN ANTONIO, March 13, 2013 – Rackspace® Hosting (NYSE: RAX), the open cloud company, today announced it has received global security certifications and compliance verifications for Service Organization Controls SOC 2 Type II and SOC 3, in addition to complying with the ISO 27001 standard.  These credentials demonstrate Rackspace’s commitment to delivering a secure, open cloud experience for customers.

Rackspace has a dedicated focus on ensuring that its IT infrastructure meets the most stringent security requirements by staying closely aligned with the latest industry standards and best practices.   The most recent list of Rackspace’s security certifications and compliance verifications include:

  • SOC 2 Report – the report pertains to security, availability, privacy, confidentiality and integrity processes. These reports benefit customers by helping them better understand Rackspace’s internal controls related to these areas.
  • SOC 3 Report – These reports are designed to meet the needs of users who want assurance on the controls at a service organization related to security, availability, processing integrity, confidentiality, or privacy but do not have the credentials or access to view the SOC 2 Report.
  • ISO 27001 certification – Rackspace has received this certification in all U.S., U.K. and Hong Kong  data centers. Through these internationally recognized, provable security standards, Rackspace can demonstrate how it mitigates information security related risks for customers.

The ISO 27001 certification covers a broad range of security controls within Rackspace data centers, from the physical environment in which customer solutions are hosted, accessed and monitored, to the logical system-based controls employed to manage access. With this certification, Rackspace has shown a systematic approach to managing critical, confidential, and sensitive corporate information to meet modern standards for information security and to instil confidence in customers.

“At Rackspace, we want to provide peace of mind to customers. We know we are an integral part of keeping mission critical workloads secure and running well. Achieving industry standards and certifications is part of how we fanatically serve our customers,” said John Lionato, Rackspace Chief Security Officer.

Rackspace currently holds the following standards and certifications including ISO 14001 (UK), BSOHSAS 18001 (UK), ISO9001 (UK Enterprise and Support Functions), Payment Card Industry (PCI) Data Security Standard (DSS) Level 1 Service Provider, SafeHarbor, and Content Protection And Security (CPS) Standard.

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

Forward-Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements about historical results or certifications that may suggest trends for our business or industry; any statements of the plans, strategies, and objectives of Rackspace for future operations or growth; any statements of expectation or belief regarding future events, and any statements of assumptions underlying any of the items mentioned. Risks, uncertainties and assumptions include Rackspace’s failure to execute on its operational plans, rapid technological changes that adversely affect the demand for Rackspace products and services, shifts in customer demand, customers' and potential customers' acceptance of Rackspace products and services, and other risks that are described in Rackspace Hosting's Form 10-Q for the quarter ended June 30, 2012, filed with the SEC on August 9, 2012. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Rachel Romoff