Alert Logic Taps Rackspace to Deliver Fanatical Support for Microsoft Office 365 and Microsoft Azure

SAN ANTONIO – September 8, 2016 - Rackspace® (NYSE: RAX) today announced that Alert Logic, a leader in security and compliance solutions for the cloud, is using Rackspace Fanatical Support® for Office 365 and Fanatical Support for Microsoft Azure to optimize performance across a portfolio of Microsoft services.

As a leading provider of Security-as-a-Service for on premises, cloud and hybrid infrastructures, Alert Logic was searching for the consistency and reliability of a trusted service provider to develop and support its deployment of Microsoft Active Directory Federated Services. Additionally, the company needed to streamline its usage of Microsoft Office 365 as its company-wide email and productivity solution, which enables its more than 700 employees to communicate effectively and securely, while not posing a burden on central IT to manage and update.

To meet these needs, Alert Logic teamed with Rackspace to provide support for Microsoft Azure and Office 365. With Fanatical Support for Microsoft Azure, Alert Logic leverages the Rackspace professional services team to deploy and manage its Active Directory Federation Services, helping minimize costs and increase reliability for identity and access management. Additionally, Fanatical Support for Office 365 allows Alert Logic to offload the day-to-day management of the productivity and collaboration suite, including migrations and updates.

“Alert Logic and Rackspace have a strategic relationship that spans almost 10 years, so we were well aware of the expertise and level of support that the company brings to the table,” said Tom Veronie, CIO at Alert Logic. “Rackspace Fanatical Support coupled with their unmatched expertise in supporting Microsoft solutions allows Alert Logic to offload critical IT management functions to Rackspace, while reallocating our internal resources in a way that is more unique to our business and fosters innovation and growth.”

Alert Logic partners with the leading cloud platforms and hosting providers to protect more than 3,800 organizations worldwide. For a platform that stores petabytes of data, analyzes more than 400 million customer events and identifies more than 50,000 security incidents each month, productivity and collaboration without interruption is key.

“Security is top of mind for all organizations as more and more workloads move to the cloud,” said Jeff DeVerter, chief technologist for Microsoft technologies at Rackspace. “Organizations like Alert Logic, which are influential in the security space, must operate at the highest level of productivity and reliability to keep customers safe. With Fanatical Support and expertise on top of key Microsoft platforms, Rackspace helps Alert Logic simplify, streamline and manage its Office 365 and Microsoft Azure solutions so the company can continue to focus on and provide high-quality security solutions to customers.”

Rackspace has a 14-year relationship with Microsoft and is the only five-time Microsoft Hosting Partner of the year. Rackspace engineers provide application and infrastructure architecture guidance, making it easy for customers to succeed with Microsoft Azure. The company also offers hybrid cloud solutions that combine Rackspace Private Cloud powered by Microsoft’s Cloud Platform and Microsoft Azure. Furthermore, Fanatical Support for Office 365 allows customers to tap the productivity of the Office 365 suite, including collaborating across different platforms and devices from multiple office locations, without the pain of managing the environment themselves.

For more information about Rackspace support for Azure, visit For more information about Rackspace support for Office 365, visit 

About Rackspace
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the complexity and cost of managing it on their own. Rackspace engineers deliver specialized expertise, easy-to-use tools, and Fanatical Support® for leading technologies developed by AWS, Google, Microsoft, OpenStack, VMware and others. The company serves customers in 120 countries, including a majority of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored by Fortune, Forbes, and others as one of the best companies to work for. Learn more at

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended June 30, 2016 filed with the SEC on August 9, 2016.  Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Office 365 and Azure are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Media Contact:
Monica Jacob