Fanatical Support™ underpins who we are. To help formally recognise this, our UK management, delivery and support functions are certified to this internationally recognised standard.
This provides evidence of our commitment to the end-to-end delivery of customer service: from your very first contact with Rackspace right through to the completion of service requests — and everything in between! ISO 9001 also aligns neatly with our Fanatical Support Promise ensuring the quality principles of ISO 9001 are actively embraced in our day-to-day Fanatical Support to customers.
A copy of our certification can be viewed here: ISO 9001 certificate.