Microsoft Private Cloud Hosting Features

Empower Your Business with Microsoft Private Cloud

Let our team of Microsoft® experts design and deploy your private cloud on familiar Microsoft technologies, Hyper-V® and System Center, with a web-based interface enabling user self-service.

See below for all the features you get when you run your Microsoft Private Cloud at Rackspace.

Features Overview

Support Engineers 24x7x365 Chat, phone, and ticket support is available any time—day or night.
Supported Operating Systems Support for Windows Server® 2003/2008/2008/2012, CentOS, and RHEL.
Microsoft Platform Support Management for the underlying Microsoft Cloud Platform stack including Hyper-V Server, System Center and Windows Azure® Pack.
Dedicated Account Manager Dedicated Account Manager who knows you and your workloads and is there when you need help.
Dedicated Lead Engineers Lead Engineer knows your environment inside and out and is always available to assist with application and operating system needs.
Architecture Advisors Guidance to design a private cloud environment that meets your unique workload requirements.
SLA Guarantees 100% Network Uptime Guarantee and a 100% Availability Guarantee for critical infrastructure systems, including power and HVAC. View the full SLA.
Launch Assistance Migration and deployment specialists help get your private cloud environment up and running smoothly and quickly.
Ongoing Management Proactive monitoring of your host and guest OS and private cloud environment, troubleshooting any issues and assistance with patching and upgrading.
Cloud Services Support Advice on the services that are best suited to your workload (such as load balancers, backup and monitoring), adding and removing services as needed.
Scaling Support Access data on your cloud's performance and utilization to guide scaling your private cloud infrastructure for future growth or for high-traffic events.

Rackspace allowing us to scale has been vital to our success in the hosted environment, and a key reason that a small company like ours has been so successful.

David Schiffer

Founder and President, Safe Banking Systems

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