Managed it services for government

Managed IT Services to Support the Delivery of Secure Government Services

To get the most value out of your IT investment, you need to continually optimize it. Yet most IT teams spend the bulk of their time managing vendors and daily operations. We’re here to bridge that gap.

With nearly two decades of experience helping federal agencies, our team of certified professionals will perform all the essential tasks that your team can’t. They’ll focus on providing reliable uptime, so you can focus on delivering quality service to the public sector.

Layer our managed services on top of our authorized private cloud platform, a public cloud solution such as AWS or Microsoft® Azure®, or a custom hybrid configuration.

We back all of our managed services with Fanatical Support® — the deep expertise and dedication to service that’s at the core of everything we do, available 24x7x365 by phone, email and chat.

Rackspace Can Help

Flexible Choices

We understand that there is no “one size fits all” approach to the cloud. We’ll work with you to understand your unique needs and customize a solution to meet your requirements for delivering quality service to government agencies.

Secure Solutions

We take security seriously. We implement and administer security controls based on NIST SP 800-53, NIST 800-171 (“DFARS”), FISMA and FedRAMP guidelines, and specialize in deploying high-security and high-performance solutions.

24x7x365 Support

Receive expert guidance at every stage, with the option of receiving U.S.-based support, from U.S. citizens performing work in the continental U.S. We have the experts on hand to help you be successful.

Managed Services for Government

Security Services

Select the additional security services you need to get the most value from your government cloud solution, including encrypted storage, continuous monitoring, vulnerability scanning and network intrusion detection.

Managed Infrastructure

We’ll fully manage your hardware, software and virtual environments for optimal performance, including load balancing, access, image and change management.

Storage-as-a-Service

We’ll fully manage your secure storage environment for you, including allocation, provisioning, monitoring, patching and maintenance.

Data Backup & Disaster Recovery

We’ll provide reliable enterprise-level data backup, replication and regular DR testing to help ensure operational continuity of your production environment.

How Can Rackspace Help?

Customize Security

Our team of certified security engineers — thoroughly trained in all aspects of privacy and data protection — can work with you to create a custom solution to help address your business and compliance requirements.
They’ll employ logical and physical security controls and tools that meet or exceed industry best practices, including:

  • Anti-virus programs
  • Vulnerability scanning
  • File integrity monitoring
  • Intrusion detection and prevention measures

Gain some peace of mind knowing that security experts will monitor your mission-critical systems 24x7x365 and respond to security issues on your behalf.

Security & Data at Rackspace

Backup & Restore Data

Rest easier knowing your critical data is being backed up regularly and can be easily restored if needed.

We’ll take care of all aspects of backup administration, including 24x7x365 maintenance and support of your backup agent and synchronization with an alternate data center location.

Security Racker

OS Management

Give your team one less thing to worry about by offloading day-to-day management of the operating system to our experts. They’ll look after all aspects of the OS, including:

  • Licensing and installation
  • Configuration and optimization
  • Software patches and upgrades
  • 24x7x365 maintenance and support
Rackers Working at Desks

Monitor Performance

Gain insights into system performance with extensive monitoring and reporting, including:

  • Server summary graphs
  • Network bandwidth reports
  • Disk, CPU, and memory threshold monitoring
Rackspace Managed Security

Network Management

Not everyone has the specialized expertise required to configure a secure network that also performs efficiently. We do. Let our network security engineers expertly manage your configuration, including:

  • Firewall administration
  • Managed client VPN services
  • IP address allocations and DNS
  • Software patches and upgrades
Racker Behind Computer

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